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NTT Europe
,
London, Greater London
Facilities Coordinator
Overview
Job Description
Is innovation part of your DNA? Do you want to enable a connected future for people, organizations, and society? Join our growing global NTT family and you'll be part of the world's largest ICT company (by revenue). We've combined the capabilities of 28 remarkable companies to become one, leading technology services provider. Together, we help our people, clients, and communities do great things with technology to create a more secure and connected future. We employ 40,000 people across 57 countries. By bringing together the world's best technology companies and emerging innovators, we work together to deliver sustainable outcomes to businesses and the world. Innovation is part of our DNA. We believe it's key to what makes us different. So, we strive to move forward, challenge the status quo, and drive excellence through the technologies we integrate and the services we deliver around the world. The result is connected cities, connected factories, connected healthcare, connected agriculture, connected conservation, connected mobility, and connected sport. Together we enable the connected future. You'll be joining a global employer that is committed to attracting, growing and keeping the best talent. A place where you will be at the heart of our success! Make completing your job application easier by uploading your resume or CV. If you don't have a full CV, you can download your LinkedIn profile as a PDF and attach it! Position Overview: * Reporting to the Facilities Manager, the Facilities Coordinator is a dynamic role requiring a candidate who is organized, a problem-solver, good with people and dedicated to making our offices a great place to work and visit. This is small team of Facilities Manager, Facilities Coordinator and Receptionist, who work together as the face of our business to customers, while engaging with staff, suppliers and contractors to make sure facilities are always improving. Candidates should be prepared to innovate to keep the physical environment in step with the demands of an ever-evolving ICT company. Key Responsibilities: As a Facilities Coordinator key responsibilities include: * Overseeing front of house to ensure processes are running smoothly, assisting receptionist with their duties during busy periods. * Monitoring job tickets and email/jabber/phone call notifications of faults, delegating to appropriate resource, following up to ensure resolved or escalating. Updating and closing tickets. * Managing access system and cards, assisting FM with ensuring integrity of physical security arrangements. * Managing refreshment and stationery orders. * Managing maintenance of coffee machines, ensuring staff hubs and Green Room are in good condition. * Managing post and deliveries, including milk for staff hubs. * Managing couriers, including oversight of items arranged by Receptionist. Transporting deliveries to/from appropriate areas in the office. Reviewing courier accounts to ensure processes are being followed by NTTE colleagues. * Managing staff lockers. * Processing supplier invoices and producing analysis of spend as required, reporting to FM * Liaising with suppliers for maintenance/repair issues: Linkline water dispensers, coffee and vending machines, furniture, games room furniture, franking machine, etc. * Assisting FM with other supplier maintenance issues (HVAC/BMS, fire safety, lighting controls, etc). * Assisting FM with fire safety and first aider coordination. * Supervising cleaning contract, reviewing KPIs regularly with supplier. * Checking and ordering supplies: stationery, refreshments, etc. Experience, Skills and Qualifications: * Organised and able to prioritise conflicting demands. * Proficiency with Microsoft Office, particularly Outlook, Word, Excel. * Previous experience in facilities, front of house or reception desirable. Working hours (preferred) 08:00-17:00 Successful candidates may be subject to security and background checks based on location and position. NTT Europe is an Equal Opportunities Employer.