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KnowBe4
,
York, North Yorkshire
SVP Ops UK&I (Position located in York, England)
Overview
Job Description
KnowBe4, Inc. is a high growth information security company. We are the world's largest provider of new-school security awareness training and simulated phishing. KnowBe4 was created to help organisations manage the ongoing problem of social engineering. Tens of thousands of organisations worldwide use KnowBe4's platform to mobilize their end users as a last line of defense and enable them to make better security decisions, every day. We have ranked a best place to work forwomen, millennials, andin technology nationwide by Fortune Magazine as well as #1 or #2 in The Tampa Bay Top Workplaces Survey for the lastfiveyears.We have also had27 record-setting quarters in a row. As SVP Operations of a KnowBe4 UK&I, he/she will be responsible for the coordinating and organizing of that entity to ensure the execution of HQ directives and OKRs. Responsibilities: * Be fully aware of KB4 policy and procedure and know how it should be followed. If policy or procedure for a local situation doesn't exist, work out and propose a solution to HQ for approval. * Be in tight communication with the global executives on directives for the local office, ensure alignment of HQ directives and ensure execution at the local level. * Keep up to date on the Objectives and Key Results and Projects of KnowBe4 HQ. * Coordinate to ensure execution locally of HQ objectives and local (sales) OKRs. * Support local execs and help them to execute HQ objectives, and resolve potential local resource conflicts. * Make sure the local divisions of the organization are working together smoothly and efficiently to attain objectives and goals. * Ensure coordination with HQ on hiring processes and new candidates in the process. * Ensure each area of the local office is organized to produce, meaning they have all the tools and support they need to function and attain their objectives * Work with Property Operations HQ to manage the facilities of the local office. * Facilitate in implementing new programs that are being initiated at KB4 HQ into the local office. Requirements: * Bachelor's degree or equivalent work experience * Experience running a sales organization * Experience with managing 25 or more personnel in various areas of the organization * Experience managing a SaaS salesforce and/or in the IT Security space * Experience with Gmail and Google Docs * Experience with MS Office (Word and Excel) * Experience with web browsers (Chrome, Internet Explorer, etc.) * Strong understanding of IT * Experience with system implementation * Experience with financial planning, administration and personnel * Experience with Salesforce is a plus * Strong verbal and written communications * Excellent time management and organization skills * Salesforce or equivalent CRM * Ability to multitask * Ability to learn new things quickly * Strong analytical, strategic mindset and negotiation skills * Experience with reporting and Data analysis. * Proficiency in system/workflow analysis * Ability to manage multiple projects at the same time in a fast-paced environment. * Technically capable, good communication skills, and a desire to improve processes * Team Player * Ability to work autonomously Note: An applicant assessment and background check may be part of your hiring procedure. No recruitment agencies, please. " KnowBe4's data protection practices for EEA applicants is covered by the Applicant Data Protection Notice which is found at . By submitting your personal information,you agree to KnowBe4's data handling practices and confirm that you have reviewed the Applicant Data Protection Notice."