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Ember Search Limited
,
Norwich, Norfolk
Product Manager
Overview
Job Description
Product Manager required as a pivotal member of the team, who is ultimately responsible for making decisions that solve user challenges and drive revenue. You will work with developers, users and business stakeholders and undertake broader research to understand the ongoing needs of the product. You will create a product roadmap and define feature requirements based on those needs. You will identify gaps and propose new features and products. You will own & prioritise the product backlog and work closely with developers/designers to ensure items are delivered on time and to a high-quality standard. Responsibilities * Product vision and strategy * Work closely with the Director of Product to ensure product strategy is defined and executed. * Define and own product/feature roadmap. * Own & lead prioritisation of product/feature backlog. * Communicate product roadmap and feature releases internally. * Research, feedback and evaluation * Understand marketplace, competitor offering, business trends and user requirements through a variety of research methods. * Define and track product success criteria. * Produce regular reports to share insights on the above items. * Define and own user personas. * Feature definition & delivery * Create feature specifications, prototypes, wireframes and other documentation required for the Technical team that outlines feature requirements. * Work closely with developers that are building features to ensure features are delivered to spec. * Outline customer facing release notes when required. * Create external and internal help documentation. * Help resolve product related issues. * Onboarding * Owns internal & external comms strategy to communicate product changes. * Work with Product Designer to create customer facing product collateral for the Commercial team, such as user guides & product specification sheets. * Create ad-hoc external comms to promote product (such as blog posts). * Demo the product to clients and prospects when required. Required/desired skills & experience * Creative mindset, but also a stronger analytical thinker. * Able to analyse data and determine trends. * Thinks outside of the box - able to create ideas and solutions. * A very strong and clear communicator, with a variety of stakeholders at different levels of seniority and knowledge. * Excellent documentation skills. * Passion for gadgets/technology (a bit of a geek!). * A strong understanding of SAAS products. * Previous Product Management experience desired. * Design/UX skills desired. * B2B product and/or Financial Services business experience desired. * Experience of creating websites/blogs desired.