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Tulip Ltd
,
Warwick, Warwickshire
IT Technical Support Analyst
Overview
Job Description
Title: IT Technical Support Analyst Site: Warwick Shift/Working hours: 37.5 hours per week Monday - Friday We know about food! Tulip Ltd is the UK's leading food solutions business, supplying all major food retailers, wholesalers and foodservice companies with a wide range of quality meat products. If you have an appetite for more , this could be the role for you. Delivering business success through our people We are looking for a Service Delivery Specialist who can act as an ambassador for the IT function, working closely with the business to ensure that services are relevant, available, sustainable and adequately featured to fulfil the business requirements. The successful candidate will need to liaise with internal departments, colleagues in Pilgrims and JBS and external partners to negotiate, regularly review and ensure conformance to appropriate levels of service availability, quality and performance in accordance with the requirements of the business. You will tailor services and support processes to fulfil the diverse needs of our broad customer demographic. You will influence policy decisions and participate within Change Advisory Board, for all proposed changes to environment, architecture, scope and overall impact and risk assessment for all services within area of responsibility. you will foster a culture of continuous improvement to optimise our processes and services, benchmarking these against our industry and external providers. Ensure all policies and processes, within area of accountability, are fully documented and sustainable. Our people really make the difference • Determination • Simplicity • Availability • Humility • Sincerity • Discipline • Ownership What We bring to the table As an international organisation, we pride ourselves on creating high quality food and exceed many recognised industry standards. We care about our people and offer an excellent package including: • Life insurance and pension to all of our employees • Wellbeing activities and support, including mini health MOT's, fruity Friday and more • Learning opportunities • Competitive holiday entitlement • Long service awards • Subsidised restaurant or vending machines at the majority of our sites • Discounted staff shop at many of our sites • On site free parking • Discounts on retail, food, cinema, travel and much more If you are as serious about food as we are and ready to help us make a difference, we would like to hear from you.