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Mimecast
,
London, Greater London
SMB Account Manager, Customer Development
Overview
Job Description
Overview This role is based within the SMB Account Management sales team at Mimecast, which focuses on customers with 1-99 employees. We are looking for an exceptional person with strong communication, negotiation and a track record in prospecting, managing and closing business. We have an amazing team and are looking for someone who will be a strong addition - who is collaborative, driven and eager to be successful. This team is a market leading team who help clients choose Mimecast and work in conjunction with channel partners to deliver upon a personal sales targets, whilst being appreciative of the wider interests of the Partner and Mimecast. Are you... * Someone who can plan to break a target? * Someone who is accountable for their own success? * Someone who desires recognition? Responsibilities Key Responsibilities * Applying best practice to self-generate or work with Partners to build pipeline from a pre-defined list of customers * Comfortable with qualifying, presenting and closing product and seat upsell opportunities to customers * Achievement of monthly / quarterly / annual new business targets * Develop and execute against a sales Victory plan to achieve agreed targets * Analyse customer whitespace and build campaigns to target customers to generate interest in Mimecast technologies not already being utilised * Responsible for generating quotes for Partners and process orders * Organise technical demonstrations for Partners' customers with Mimecast's technical pre-sales team * Build and maintain relationships with Mimecast customers * Passionate about working with and Mimecast Partners * Business Administration -manage the reporting of the KPIs and general CRM housekeeping * Learn and execute against Mimecast's proven end to end sales methodology and processes * Welcomes working in a challenging environment that is high performance in ethos Qualifications Experience Required * 2 years' phone or face to face selling * Meticulously organised and able to manage a large pipeline of opportunities at any one time * Experience or desire to work in an indirect sales model * Willing to travel across key Partners to find customer upsell opportunities * Proven sustained success and over achievement against targets * Solid skills in qualification and negotiation * Ability to analyse customer requirements * Attention to detail in reporting to line manager * Good administration skills - Outlook/Excel/CRM Desirable Skills * Experience in email technologies, cloud-based or security/storage vendors * Have worked for an IT reseller or Vendor in a similar function The Perks * Quarterly and annual incentives * Great team atmosphere full of collaboration * Good career progression * Mimecast Employee Share Purchase Plan (ESSP) * Internal Events- quarterly team builds, monthly drinks, family day, end of financial year events * An Employee development program with a comprehensive individual induction plan * Fully stocked 'healthy' fridge as well as the mandatory 'drinks' fridge * A young and dynamic culture within a fast-paced progressive Technology Company that is really going somewhere Reward We offer a highly competitive rewards and benefits package including private healthcare, pension, life cover, child care vouchers and an annual gym subsidization. Mimecast is an entrepreneurial and high growth company which will provide the right candidate with a wealth of career development opportunities. All Mimecasters strive on being high performers, problem solvers, team players with passion, integrity and effectiveness. We strive to attract exceptional people who have ''that extra something'' and really enjoy what they do. Are you ready to jump onboard with us?