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Cigna
,
Greenock, Renfrewshire
Claims Processor Associate
Overview
Job Description
The Position: Cigna UK Health Benefits is continuing to grow, as is our experience and expertise. Reporting to the Partnership Team Manager, the successful candidate will be responsible for maintain the integrated claims solution between Cigna and its partners in Europe. Main Duties / Responsibilities: Review and prepare claims in pre agreed formats for multiple partners. Exchanging of claims data with the partners and dealing with queries that arise from the exchange. Processing of claims associated with the integrated solution. Adjusting of claims to incorporate the money returned by partners via subrogation. Actively support partners and internal team members with queries. Engage with providers and partners to make sure that subrogation values are maximised. Ensure work is prioritised effectively. Carry out other Adhoc tasks as required meeting business needs. Contribute to projects and business change when required. Experience Required: Experience in medical administration, claims environment or customer service focused organisation Ability to meet/exceed targets and manage multiple priorities Proficient in Microsoft Office applications Preferred if English and Arithmetic qualification gained. Skills: Must possess excellent attention to detail, with a high level of accuracy Strong interpersonal skills with good verbal and written communication to internal and external partners. This will incorporate call handling skills when required. Confident in making decisions and exercise judgment where necessary Strong customer focus with ability to identify and solve problems Ability to work under own initiative and proactive in recommending and implementing process improvements Ability to organise, prioritise and manage workflow to meet individual and team requirements About Cigna Cigna Corporation (NYSE: CI) is a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. We offer an integrated suite of health services through Cigna, Express Scripts, and our affiliates including medical, dental, behavioral health, pharmacy, vision, supplemental benefits, and other related products. Together, with our 74,000 employees worldwide, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with Cigna, you'll enjoy meaningful career experiences that enrich people's lives while working together to make the world a healthier place. What difference will you make? To see our culture in action, search #TeamCigna on Instagram.