Systems Administrator - SaaS

Cherwell Software ,
Perth, Perth and Kinross
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Job Description

Cherwell Software (@Cherwell) is a global leader in enterprise service management, empowering organizations through the use of intuitive technology for better, faster, and more affordable innovation. Our solutions and our people build lasting relationships. We are a growing company with offices in the US, Europe, and Australia. We are looking for a SaaS Systems Administratorto join our team in the Dundee, Scotland . Who Will Love This Job * A problem-solver : You use your technical background and experience to solve difficult problems. You constantly look for areas of improvement and seek out solutions. * A learner: You learn quickly and maintain a diverse workload in a fast-paced environment. * Someone who is process-driven :You follow established processes and also looks for areas where operations could be more efficient or otherwise improved. * Someone who is action-oriented: You enjoy working hard! You are full of energy for the things you find challenging. You are not afraid of acting quickly and you are willing to jump on problems quickly. What You'll Do The SaaS Systems Administrator will work in mixed physical & virtual environments, primarily Windows but with some Linux, managing cloud infrastructure services and multiple cloud servers on various Cloud Service Provider instances. The Systems Admin must have experience working to support either IaaS, PaaS or SaaS environments. The Candidate must have Cloud Operations Experience with a major Cloud Service Provider (AWS, Microsoft Azure, IBM, Google, etc.). The person who fills this role will be assisting with migrating existing physical IaaS into new Cloud Instances and thus must be able to help design and implement new Cloud environments. The SaaS Systems Administrator position responsibilities includes but is not limited to: * Configure and fine tune cloud infrastructure systems * Install and configure virtual cloud instances * Support cloud servers including security configurations, patching, and * Work with Architecture Team in Designing and Implementing of new Cloud environments * Develop scripts for automating client/server deployments & functions * Configure and Implement Monitoring solutions for all environments * Administer Multiple Physical & Virtual Infrastructure from a Systems & Networking Perspective * Create and maintain system documentation * System Engineering including design, implementation and deployment * Provide Support for our internal and external customers worldwide * Be part of an On-Call Rotation * Other IT duties as assigned If you have the following experience, we'd love to hear from you! Minimum Qualifications: The preferred candidate will have a minimum of a four-year degree in a technology related field. If the candidate does not have a four-year degree, then a suitable equivalent would be any of the following: * 3 or more years of demonstrated IT experience with Cloud system administration, system design, support, and server management. Even Better If You Have: * Working Knowledge of Windows Server, Active Directory, Back-Ups, Datacenter operations * Working know-how of VMware (ESXi & VSphere/VCenter) * Scripting skills with Powershell or other scripting languages * Demonstrated excellence in providing superb customer service and strong communication skills (written, verbal, and listening) * Ability to learn quickly and maintain a diverse workload in a fast-paced environment * Demonstrated knowledge of IT systems/data security Why Cherwell? * When experienced people are inspired to come together to change the Service Management industry, the industry takes notice. * We hire humble, but hungry teammates with a passion to give their heart into all that we do for our customers, partners, and community members! * You will work with a team of great people with diverse talents and learn something new every day. * We offer competitive compensation and benefits. Please do not include any of the following details in your CV: date of birth, marital status, nationality, racial/ethnic origin, religion or a photograph - none of these characteristics are relevant to the decision as to whether you have the skills and experience to perform a particular role. Cherwell Software embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. If you require accessibility assistance applying for open positions, please send an email with your request to Recruiting@Cherwell.com. If you are a recruiter or placement agency, please do not submit resumes to any person or email address at Cherwell Software prior to having a signed agreement from Cherwell Talent Acquisition. Cherwell is not liable for and will not pay placement fees for candidates submitted by any agency other than its prior-approved recruitment partners. Furthermore, any resumes sent to us without a written signed agreement in

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