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Stanton House
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Birmingham, West Midlands
Interim HR Shared Services Manager
Overview
Job Description
A logistics and transport organisation is seeking an Interim HR Shared Services Manager to operationally lead its HRSS/Payroll function and help drive continuous improvement. The hiring manager described this role as "critical HR leadership role which is central to how HR is perceived across the business and a catalyst for transformation across the function" Your remit will coach, manage and upskill the incumbent HR advisor team (8 FTE) whilst ensuring SLAs and KPIs are met - which are mainly Tier 1 HR services, HR MI and Payroll. It will also focus on planning and implementing continuous improvement initiatives, such as the deployment of a new case management tool. Although process and technology are core to this role, this is truly a people leadership role at heart, and the ability to forge strong working relationships within the team is critical to success. The hiring manager is seeking the following skills and experience: * Demonstrable track-record of operational leadership in a centralised HR function which delivers multiple HR services * Track-record of continuous improvement, systems change and process change for HR in a Shared Services function or centralised HR team * An excellent people manager who coaches, develops and guides their team * Knowledge of OD and how to maximise roles and responsibilities * Good knowledge of HR best practice * Ability to work under pressure with often changing priorities This is an excellent opportunity to join a dedicated HR team in a fast-paced organisation who are seeking an excellent Employee Services leader to join their ranks. Apply now for further information!