Facilities and IT Administrator

Costello Medical ,
London, Greater London
Job Type: Full-time
Salary: £20,000 per annum

Overview

About Costello Medical Costello Medical is a rapidly growing global healthcare agency specialising in medical communications and health economics. We work with a wide range of clients, including the industry’s most successful pharmaceutical and medical technology companies, patient and public health bodies and charitable organisations. Our lasting client partnerships create a direct and measurable impact on the successful launch of novel therapies and devices across a wide range of disease areas. Our vision is to be a community of the very best people, constantly challenging ourselves to make meaningful and outstanding contributions to improving healthcare. We are committed to our company values which are central to creating our fun, friendly and innovative workplace in which we strive to deliver the highest standards of quality. As a result, we have been listed in The Sunday Times Top 100 Best Small Companies to Work For list for four consecutive years. About the Role As a Facilities and IT Administrator, you will be joining our London team during an exciting period of growth which will see us moving to new office space in July 2020. You will be the first facilities colleague in our new London office and will play an instrumental role in supporting our facilities and office management to ensure its smooth running. In collaboration with the London Office Lead and our Cambridge-based facilities team, you will withhold our standards of exceptional customer service and will value the opportunity to support colleagues in a fast-paced and friendly environment. Your responsibilities will include: Supporting the office move project and assisting with the move itself Taking an active role in creating a safe, tidy and professional environment with responsibility for day-to-day health and safety Providing basic IT and telephone support for end users Liaising with service providers and suppliers Greeting visitors to the office with a high level of professionalism Assisting the HR team in setting up for interviews Maintaining essential office and kitchen supplies, including IT equipment Answering the telephone and taking messages Processing incoming and outgoing mail Arranging national and international shipments Assisting with the organisation of internal and external events, such as client meetings and office socials Providing administrative support to the London Office Lead with any ad-hoc tasks Other ad-hoc tasks as designated by our Operations team About You We are looking for a candidate who is proactive, eager to take on new challenges, and who will thrive on providing a high level of support to our colleagues. To be successful in this role, you will need: Previous facilities experience Strong organisational skills including the ability to plan and prioritise your own time and communicate this to others Excellent written and verbal communication skills Dedication to providing excellent customer service Friendly and approachable demeanour Excellent levels of productivity, and the flexibility to respond to changing deadlines Experience using Microsoft Office Exceptional attention to detail and high professional standards Benefits A starting salary between £20,000 and £24,000 depending on your prior experience and qualifications 25 days holiday per annum in addition to bank holidays, with the option to increase this further after 6 months Flexible benefits scheme offering additional holiday, cash payments and pension contributions 4% employer pension contributions and a salary-exchange-for-pension scheme Critical Illness Cover, Income Protection and Life Assurance Access to an Employee Assistance Programme Interest-free travel loan scheme Discounted gym membership Comprehensive travel insurance Flexible working hours Paid study leave and funding for external qualification How to Apply Please submit your CV and a cover letter via our online application form. In your cover letter you should explain why you think you would be suited to the role and why you would like to join Costello Medical. Your resume should clearly state dates of all relevant degrees and grades achieved where applicable.