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Travelers Insurance Co. Ltd.
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Redhill, Surrey
Claims Operations Professional
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Job Type: Full-time |
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Overview
Working as part of the Claim Operations team, you will assist the Claims function by providing a high level of transactional and partial claim handling support. In this role, you will ensure that all operational activities are delivered in a manner consistent with our internal and external services standards and best practice. Primary Job Duties & Responsibilities : You will; Carry out administrative tasks, partial claim handling functions, including invoice approval, minor claim adjudication (dispute resolution) and other activities which do not require certification, vendor activity co-ordination. Assist with MI and Analytics, financial control, assessment, monitoring and validation, in accordance with team best practice. Provide functional resiliency by supporting our Claim teams based in multiple locations across Claim Europe. Achieves or surpass service expectations of internal and external customers as agreed by the business. Develop and maintain effective working relationships with colleagues, business partners, customers, agents and others to achieve organisational goals and create better outcomes. Openly communicate knowledge of actions with manager and colleagues in order to consider and better understand the impact on other technical, operational, sales and financial disciplines. Other duties as assigned. We aim to offer an inclusive and flexible approach to how and when you work, as well as good work-life benefits. We are happy to discuss all types of flexible working with you, when you join us for your interview. While we may not be able to accommodate exactly what you want, we are always open to having the conversation. Be Committed, Be Connected, Be Creative and Be Energised, these are the values we are passionate about at Travelers Europe. Understanding and embracing our values will shape your success and contribute to making this a great place to work.