Customer Service Administrator (Bournemouth)

Pertemps ,
Bournemouth, Dorset
Job Type: Full-time
Contract Type: Permanent
Salary: £8.21 per hour

Overview

A national student accommodation provider is in need of a Temporary Customer Service Advisor within the Bournemouth area (BH8 postcode) to start on Monday 23rd March 2020. They will need to provide strong customer service, deliver the best experience and creating a positive and friendly atmosphere This is a Temporary role cover from Monday 23rd March 2020 for 1 week in the first instance - this may be extended Pay Rate: £8.21 per hour Core Hours: 9:00 am to 5.30pm, although some flexibility may be required either side Location: Bournemouth Postcode area location: BH8 Job Role and Duties - Ensuring the reception and management suite is clean and tidy at all times, you will deal with customer enquiries by social networks, email, telephone and in-person and undertake viewings, giving appropriate advice to potential tenants when required. - The Customer Service Assistant will also receive and process payments, monitor and chase rent arrears and undertake inspections of the student flats and rooms, assessing condition for any re-charges. About You - We're looking for an individual who has excellent administration skills and experience of working in a customer-focused environment. - Proactive approach and personable being able to communicate with people of all walks of life - With good organisational skills and a meticulous eye for detail, you will be competent using social media platforms and be experienced in Microsoft Office to include Word, Excel and Outlook We are looking for someone to start as soon as possible, so please submit your CV as we looking forward to hearing from you