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Jenrick Commercial
,
London, Greater London
Facilities Manager Process Owner
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Salary: £32400 - £40500 per annum |
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Overview
Facilities Manager Process Owner £32,500 - £40,500 per annum 12 month contract working via agency PAYE Role based in Kingston-upon-Thames Working for a global FMCG company looking after someone the most recognisable brands in your household we are looking for an experience Facilities Manager to join their amazing team. Due to the current climate the role will be starting as 100% remote working but when back up and running the role will be based in their Kingston-upon-Thames offices in Surrey. Job Purpose The Facilities Manager Process Owner is the primary interface to the third-party Facilities Management Suppliers, IT team, Global and Regional teams. This is the key role in ensuring the smooth operation of AMM and Helpdesk modules within the IWMS solution. The Facilities Manager Process owner will deliver Operational Excellence with LEAN mindset, thereby bringing the culture of continuous improvement. The Facilities Manager Process Owner is globally responsible for leading the development and implementation of the Asset Management and Maintenance (AMM) Planon Module along with the Helpdesk module, to ensure the smooth onboarding of new suppliers and ongoing operational effective management across the Business. This role will be part of the Competence Centre managing operational queries and strategic tool developments. This position requires the individual to be fully operational in their knowledge of Planon AMM and Helpdesk functionality as well as IWMS and operational Facilities Management experience. Using their operational Facilities Management experience, industry best practice and innovation research, the FM Process Owner will be expected to identify, plan and implement LEAN projects to improve the employee experience across the Facilities Management landscape. The Facilities Manager Process Owner will also be responsible for the Facilities Management Hard Services KPIs, ensuring that these are produced on a monthly basis using the Planon reports and then in the future the Planon reports in the Data Lake. This role will act as a point of contact for both the third-party suppliers for any KPI reporting queries. This role should be expected to act in a supervisory capacity over contractors and/or external 3 party suppliers and may or may not have direct organizational reports. This role may be assigned to lead projects of large to medium size and high to medium complexity. Key skills required: - Fully functional knowledge of Planon IWMS: AMM and Helpdesk modules and familiarity with other Planon Modules (Financial, Service and Contract Management). - Working experience from an organisation with ‘mature’ asset management systems in place. - Operational Facilities Management experience with good working knowledge of maintenance, operation, design, and construction of multi-disciplinary assets. - Experience of developing, implementing and operating strategic and tactical asset management plans. - Project Management: Intermediate Project management Skills. - Problem Solving: Problem identification and recording, classification - in terms of the impact on the business, investigation and diagnosis. - Fluency in English - Knowledge on Helpdesk, Case Management and Service Introduction process - Experience working on Global, Regional and cross-functional teams. - Previous delivery of LEAN Six Sigma projects would be desirable.