Claims Advisor

Keoghs LLP ,
Horwich, Greater Manchester
More Details
Job Type: Full-time

Overview

Are you currently looking for your first Legal Career? Have you work in a call centre environment and are confidant on the phones? Do you want to work for a great team and company which offers progression? If yes, Keoghs are recruiting for a Claims Advisor to work with in their Motor Volume Team. The Claims Advisor will actively monitor credit hire and repair claims and ensure they are efficiently dealt with. Key Accountabilities: Contacting organisations by telephone to ensure matters are progressing correctly Questioning repair and hire periods as appropriate with a view to reducing overall hire days Dealing with queries from other parties Managing a diary to effectively deal with all matters in a timely fashion To ensure compliance with the SRA Code of Conduct 2011 Adhere to the Keoghs Values Essential Skills and Attributes: Education - at least 3 GCSEs or equivalent are essential Ability to use own initiative Ability to prioritise workloads Excellent listening and verbal communication skills Good telephone negotiation skills and manner is essential Ability to follow work processes and procedures Ability to remain calm under pressure Competent IT skills including Microsoft Office Effective Communication Prioritising and Organising Technical knowledge to be developed: Understanding of Pre Proceedings Credit Hire Personal Development: This role gives new recruits an opportunity to learn about the work undertaken in a legal department and gain knowledge and skills associated This role offers an opportunity to develop a range of skills under supervision Claims Advisors are given the same opportunity to develop their career options within the team and Keoghs as all other staff Further career progression will depend on the Claims Advisor’s aptitude and desire to move on to the next level within the team and/or company as a whole What you can expect from us: A learning culture with employee development at the heart of the people development pathway Excellent flexible benefits including Annual leave entitlement and Healthcare Cash Plan as standard Monday to Friday - 35 hours per week Benefits Package: Health Cash Plan Death In Service - after 1 year Pension Contribution Cycle to Work Scheme Tech Scheme Season Ticket Loan Car Parking Scheme Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets Flexible Working 20 days holiday plus 8 bank holidays rising to 25 days after 2 years of service Keoghs is one of the leading providers of claims-related services to insurers, businesses and other suppliers to the insurance sector. We combine proven processes, technology and a low cost infrastructure with deep legal and insurance market knowledge. This enables us to create individual solutions for each of our clients that match their requirements in terms of quality, performance and value for money. Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our five values are at the heart of everything we do; Keoghs values We listen, are down to earth and supportive We work together towards a common goal We’re friendly with a can do attitude We care about our clients We evolve We’d like to take this opportunity to thank you for interest in this position and in our organisation Strictly no agencies please

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