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Vitality
,
Bournemouth, Dorset
Customer Service Advisor
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Job Type: Full-time |
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Salary: £19,500 per annum |
Overview
Vitality, Customer Service Advisor, Bournemouth, £19,500 Bonus Benefits Start date – 1st June 2020 We’re the UK insurer and investment provider that rewards people for positive lifestyle choices. With 1.25m UK members and more than 25m globally, we’re out to make the world a healthier, happier place. That applies as much to our people as it does to our members. So, as well as a highly competitive pay package, you’ll enjoy complimentary breakfasts; regular onsite physical and mental wellness workshops; on-site health checks; annual flu jabs and access to our full range of partners and rewards. It’s what we call offering shared value, because a healthy, happy team is good for us, good for our members and good for you. As our Customer Service Advisor you get the benefits our members enjoy, including: - Our award-winning private Vitality Health insurance wellness incentive programme - The Vitality Programme – Apple Watch, Ocado, Garmin, Champneys Spa days, half price gym memberships, Disney Store discounts to name a few - Personal health fund Life Assurance - Stakeholder Pension Plan with employer contribution - 25 Days annual leave Bank holidays option to buy and sell 5 more. - Flexible benefits package - Internal incentives, competitions and awards – a chance to win football and sports tickets or even be in with a chance to have a holiday of a lifetime - A genuine opportunity to grow and establish a long-term career Responsibilities as our Customer Service Advisor include: - Take inbound calls - Communicate via email - Demonstrate a strong focus on interacting in a professional yet personable manner in a business to business environment - Take ownership and commit to provide the ‘Vitality Experience’ - Work together as a team within our wider department What we’re looking for in our Customer Service Advisor: - Experience within a customer service role is preferable but not essential - Ability to communicate well, both written and verbally - Adaptable to change - Enjoy working collaboratively to support your team and wider teams within the department - Ability to prioritise workload and take ownership - Customer focused, enjoys building professional working relationships in a business to business environment - Computer literate Closing date: Friday 29th May 2020 Working for Vitality as a Customer Service Advisor you'll experience an exciting mix of creativity and innovation, within a framework of challenging objectives and a passion for delivering the best. We do not require you to have previous experience within a similar role as we offer a full extensive training programme. If you feel you have the skills and experience to become our Customer Service Advisor, thenplease click ‘ apply’ today.