Case Coordinator – Rough Sleeping Prevention Team

St Mungo's ,
London, Greater London
More Details
Salary: £32,389 - £35,642 per year

Overview

Fixed term contract for 12 months   Are you looking for an opportunity where your skills will make a difference in helping to end homelessness and rebuild lives?   About the role   Somewhere Safe to Stay west delivers essential provision to seven west SStS is moving into its second year providing intensive move on support to rough sleepers and those at high risk of rough sleeping. Through their work with SStS west many clients will be prevented from ever having to sleep rough.   The team will work across seven West London Boroughs supporting clients with temporary accommodation arrangements at risk of breaking down. The team will work rapidly to mediate and prevent accommodation from breaking down; and providing support to clients to find suitable alternative accommodation where this is not possible.   In the role of Case Coordinator you will: Play a central role in coordinating the day to day case work of 3 Prevention Workers to ensure the undertaking of high quality casework with clients. Provide essential support and guidance to the team of Prevention Workers; particularly around reconnection and complex cases; working with a person centred approach. Develop and maintain good relationships with partner services such as Local Authorities; and other internal and external stakeholders to achieve the aims of the project. Work alongside the SStS Managers to develop and implement the essential prevention service to ensure that targets are met. In this role you will work across West London, Monday – Friday (9am-5pm).     What we’re looking for   We are looking for someone with experience of communicating, liaising and negotiating with stakeholders and external agencies to a high level; to build strong partnerships to deliver services. You will also have experience of client case management and the resilience to achieve and meet agreed outcomes. The ability to coordinate a project or team in a homelessness service and provide reconnection advice, is also essential.     If you have the ability to manage complex behaviours and motivate staff and clients to achieve outcomes with a creative and person centred approach; great communication skills and the ability to manage your own time, and empower individuals to make positive changes we want to hear from you. Above all we are looking for inspirational, committed individuals who have a genuine desire to support people to rebuild their lives.     What we offer   Excellent Development and Growth Opportunities St Mungo’s employees are encouraged to consider opportunities to develop new skills or progress including; secondments, internal transfers, application to new roles in the organisation or just to get involved in various projects happening within the organisation.   As a result last year 35% of our vacancies were filled by promotions. In 2019 we achieved We Invest in People Gold level accreditation and are one of just 3% of housing associations to achieve this standard; 82% of staff who took part in the IIP survey say St Mungo’s is a great place to work.   A Diverse and Inclusive Work Place At St Mungo’s, equality, diversity and inclusion are central to the organisation&39;s values and how we work. We are proud of our commitment to diversity and inclusion and have 7 great Diversity Networks to support clients and staff from different backgrounds so they are able to be their best selves. Our Networks include: BAME, Carer’s and Parent’s, Lived Experience, LGBTQIA, Disability Awareness, Irish and Women’s Action. Flexible Working and Other Benefits We are committed to maintaining your work/life balance. We offer 25 days annual leave, and operate a very popular Flexi Time scheme, which allows you to supplement your annual leave entitlement. After 5 years, staff annual leave entitlement increases to 28 days.   St Mungo’s contribute 4% of your gross annual salary, and you are able to enrol in the Defined Contribution scheme following a successful probationary period in which the employer contribution is 6%.   What we do   At St Mungo’s our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, our clients are at the heart of what we do, and in 2019 we supported nearly 30,000 people who were either homeless or at risk of becoming homeless. Our staff are crucial to making this happen.   How to apply   To find out more and apply please go to the St Mungo’s careers page on our website.  Click the ‘Apply Now’ Button at the top of the page to start your online application form.   To view the job description and guidance on completing your application form, please click on the document available tab at the top of the advert page on our website.   Closing date: 10am on 14 April 2020 Interview and assessments on: 28-29 April 2020   It is a requirement for this post that an enhanced DBS disclosure check will be undertaken for the successful candidate.   Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.

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