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Faith Recruitment
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Farnham, Surrey
Sales Support Exeutive
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Job Type: Full-time |
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Overview
Sales Support Executive Farnham £18K-19K per annum My client is seeking a Sales Support Executive to join their sales team within the heart of Farnham. The Sales Support Executive will be responsible for establishing contact with clients that are wishing to cancel their contracts and looking to retain the business. The Sales support Executive will: Make contact with customers who wish to cancel their subscriptions by selling in the benefits of our services Identify cross-selling opportunities, ensuring the maximum amount of customers are using our services Make contact with customers who have missed necessary information off applications or payment details Advise customers of additional products and services that may benefit them Support the business' retention ambitions by nurturing relations with customers via various communication channels Perform administrative tasks, such as maintaining records and handling policy renewals Assist other sales departments to maximise business opportunities Take responsible for contacting our clients to collect relevant information Manage the process of Deregistering our client's Provide administration support Work as part of a team to achieve the departmental standards and objectives Work effectively with other departments within the Group to maintain excellent standards of service The ideal candidate will: Have experience in a similar Customer Service/ Telesales role Have excellent communication skills; both verbal and written Be determined and motivated to achieve targets Be resilient and pro-active Have good time management Be a strong team player and work with a flexible approach Woking hours are Monday to Thursday 8.30am - 5.30pm, with an hour for lunch and Fridays 8.30am to 5pm with 30 minutes for lunch. In return our client offers a fantastic working environment, car parking share scheme, 22 days holiday increasing to 25 days, pension, health insurance, financial support for ongoing studies and the opportunity to progress.