Executive Assistant to the CEO

The Company Zamna is an award-winning VC backed software company, which was identified by IBM Security as a GDPR compliant Identity-as-a-Service for the aviation industry. It is a blockchain-based Identity Management Platform, which allows airlines to verify passenger identity prior to arriving at an airport. Our goal is to be the most successful company you’ve never heard of – invisibly facilitating passenger experiences such as seamless travel, allowing you to move through airports without your passport leaving your pocket and simply making queues a thing of the past. Zamna software implementation is as frictionless as can be - with no new infrastructure needed for the airport or airline. Crucially, Zamna achieves better data validation and security by sharing no passenger personal data - in any form - with any 3rd parties. Our privacy-by-design architecture enshrines the principle that “the best way to keep data safe is not to have it at all”. Zamna's co-founding team, Irra Khi and Alexander Gorelik, have taken the company from strength to strength since its inception in 2016. In 2018, IAG signed a commercial agreement to roll out Zamna capability across the group – starting with British Airways and Iberia. Zamna are also a Strategic Partner for IATA (world airline association) One ID, winner of IATA's inaugural innovation award, as well as HRH Duke of York's “Pitch at Palace” in 2018. Zamna recently won an engagement to deliver One ID for Emirates Airlines in a joint project with GDRFA (Federal Immigration Authority in Dubai) and have also briefed authorities in the US on a visit to Washington DC in the efforts to expand operations globally. Zamna recently received $5 million seed round investment from Venture Capital firms including LocalGlobe, Oxford Capital, FOMCAP, CyLon and Seedcamp. The Opportunity This is an incredible opportunity to join a growing and successful, innovative VC backed software business at a very exciting time. The EA to CEO role will offer exposure to the business in various capacities – the sky is the limit. This role will entice a candidate that is ambitious, hardworking and thirsty to learn and push themselves to be the best they can – an internal drive which is shared by each member of the Zamna team No ambition is too big, no job is too small – the team all do whatever it takes to achieve excellence. If you want an easy ride, this won’t be a good fit – but if you want to fuel some of the most professionally satisfying, varied, and invigorating experiences of your career, this is it. The business has really taken off, success is clear and this is down to hard work and passion. The successful candidate must want to be invested in the company and what they do in order for Zamna to continue to work towards its full potential. Flexibility will be required, for example making sure you are on checking Telegram every evening when waiting for important information or just to be on hand/ checking out for any updates. Be connected in a mobile culture. The CEO has a very busy schedule and her EA needs to be invested in making her time more efficient and effective for Zamna, whilst also taking into consideration travelling from A-B with enough time to eat, gather thoughts etc. Resolving scheduling conflicts is a must skill – being able to communicate quickly and make things ‘flow’ with a busy diary is key Prioritising tasks and protecting the CEO’s time is critical to enable her to achieve the best for the company while looking after herself and not compromising on balance in time management. The personal side to this role will require the EA to have a good relationship with the CEO’s children as they will be in constant contact and sometimes in their company. An understanding, child friendly person is an important factor “Not double checking, but triple checking” - Attention to detail is key in this role. The CEO needs someone she can rely on. This role is about managing people, not just supporting them. Key Responsibilities First point of contact to CEO both internally and externally – this means you must present yourself as a trusted member for the business and take interest in what is going on at all times so you can check in with the CEO if possible and/or delay decisions on behalf of CEO, and/or make quick decisions on behalf of the CEO Manage CEO schedule and complex diary across multiple time zones – you must be confident with this and be able to problem solve quickly should anything last minute change; as part of this, you will be expected to manage multiple stakeholders for each meeting in the CEOs diary – figure out their availability, arrange the best way to contact them, and double (triple) check they are lined up for each diary event so that there is minimal redundancy / waste in the CEO’s schedule Booking of travel, transport and accommodation for CEO and 1-2 other directors of the business: finding the best deals combinations of travel options and presenting them in a travel plan is an essential skill Assist CEO with a variety of administration tasks including but not limited to: accurate minute taking, and speed typing during intense verbal discussions, following up action points/ heavily chasing action points and unblocking CEO’s dependencies on others’ action points, responding to emails when you can independently - or alerting CEO to relevant emails which you cannot respond to independently Making calls, making bookings and reservations – any assistance that can help the leadership team Assist CEO with personal duties eg) managing daughters diary of activities after school (logistically) and any appointments, sourcing fashion for events, arranging hair/makeup appointments, arranging and managing childcare, etc Coordination of both internal and external communications to the highest professional integrity – your emails will be read by a range of people from airline CEOs to members of the royal family Assist management team when required with ‘boring but necessary’ admin on expenses, receipts, equipment repairs, office administration – whatever it takes Ideal Candidate Characteristics Exceptional technological literacy with particular proficiency in Microsoft Office software – Mail, Word, Excel, Powerpoint, Keynote Start up background or experience in a high-growth VC backed business pace Hard working and logical thinker with experience supporting at the most senior level Excellent communication skills, both written and verbal – and an affinity to connect with people around you and build relationships quickly Excellent organisational and time management skills Meticulous attention to detail - focused and responsive, able to deliver despite not understanding context (this is important given the role revolves around a very niche industry full of aviation speak) Ability to multitask, take ownership and work at a very fast pace, prioritising conflicting demands Ability to process a substantial amount of information quickly, put it in perspective within context and formulate solutions and best course of action The ability to work well under pressure, while being tactfully persistent - professional relentlessness is helpful Ability to handle confidential matters with discretion Happy to be in constant communication on Telegram App and phone Happy to work in ‘flow’ without set hours (with set office hours but connectivity is expected beyond those from the entire team) Most importantly, excellent self management skills – strong personality with psychological and emotional stability, and excellent practical management. A ‘sorted’ individual who either effectively prevents or successfully deals with inevitable conflicts in life, and doesn’t get ‘swayed’ easily by personal challenges and demanding situations.