UX Researcher

Gravity Sketch ,
London, Greater London
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Overview

Job Description

About Us Gravity Sketch is a VC backed London-based startup transforming the future of digital creation. Our vision is to revolutionise 3D design and the way products are brought to life. We are developing the first 3D digital design platform focused on creative designers. We aim to positively disrupt the current design and engineering workflows, placing the user at the center of the creation process in hopes of accelerating the full development process. The platform is used by thousands of designers across the globe in industries such as transportation, industrial design, media and entertainment, and apparel. Life At Gravity Sketch Were a small team of 25, we move quickly, take pride & ownership in our work, and aim to leave a real impact on the industry. Our culture is one of innovation, collaboration & creativity. We're looking for ambitious, passionate, and empathetic people who want to join us on our journey. As a fast-growing start-up were process-light and focus on innovating, doing the work of our lives. If youre resourceful by nature and a great team player, youll fit right in. At Gravity Sketch, youll drive your own projects and career development. Well support you in your individual goals as well as company goals; youll have access to unparalleled learning if youre up for the challenge! We work hard, and we play hard too: Whether were finding new ways for the whole team to listen to our company Spotify while remote, or playing Jackbox with colleagues: theres something for everyone from Beat Saber, to pub quizzes, to board game nights, to Zoom workouts, to collaborative fun sketching sessions in GS. Were always open to trying new things if you want to share your hobby with the team! What you'll be doing You will work with the product team, users and the Customer Success team to understand the software inside out & build a deep understanding of the vision of Gravity Sketch, who we imagine users to be, who they really are, and how we can help them. You will gather research on our users & customer base in a variety of ways (including a deep dive through the existing customer feedback & Discord channel) in order to understand issues they are having with the software, what the root cause of their issues are, and how we can solve problems in a Gravity Sketch way. This will involve logging the feedback from the research above in an organized way and logging requests from existing customer feedback and Discord feedback channel. Youll have an opportunity to take an active part in discussions about users, new features, and development challenges we might face in solving problems, and conduct interviews with our clients & power users, then collate and use that feedback. Test and coordinate with users that are testing new features and prototypes, and be an active part in discussions around what works/doesnt work, good/bad, pro/con Role Progression As you continue to grow in the role, you will work with the product team to come up with briefs to solve problems, and help us build, define, and come up with best practices of the Gravity Sketch design philosophy and a design culture across the company Over time, youll work closely with the engineering team and design team to break down which problems and solutions we should tackle, how to solve user problems in an effective way. You will figure out the low hanging fruit, but also how we can schedule in larger scale improvements to the application. For personal & professional development, you will actively learn Unity in order to enhance your prototyping abilities, with the goal to work closely with our design and engineering teams to create prototypes within our proof of concept developments on various features and areas of the software. Requirements What we're looking for * A team-player & mediator with a humble, empathetic, can-do attitude * A continuous drive to learn with a business-oriented mindset * Open-mindedness to non-traditional solutions is essential * Passionate about working in a fast-paced, disruptive technology industry * Strong ability to quickly generate wireframes, physical & digital prototypes * Multi-disciplinary design agency Experience leading and driving UX development across applications and devices * User-centric approach to design * Experience working with Agile and Lean methodologies * First principles thinking style: able to consolidate a problem into its essential components Bonus points if you have * Experience with Unity * A background in game design, game development * Strong engineering skills / background

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