UX Researcher

iTech Media ,
London, Greater London
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Overview

Job Description

iTech Media is a values-led, Talent first and rapidly scaling, online media company operating in a hugely demanding, competitive and innovative sector. This necessitates hiring and retaining the sharpest and most adaptable people in technology in order to build the #1 digital teams in London & Warsaw. We service a rapidly growing network of over 150 sites across 50+ countries and 21 languages. Founded in late 2015, we're building diverse, talented and high-performing teams including Engineering, UX & Design, Content, SEO, Conversion Optimisation and of course, Product. We comprise an international team of over 100, vectored towards a compelling vision of building the #1 online digital media company in gaming. We are looking for a passionate and experienced UX Researcher to join our ever growing team of empathetic problem-solvers. You'll be helping us craft pleasurable experiences for our users. People are at the heart of everything we do, we use insights which are both qualitative and quantitative to develop strategies for a better experience. We're passionate about building experiences which are simple, useful, accessible and ultimately solving a real problem. What you'll do: * You will be responsible for UX Research across the entire product lifecycle. * You will design studies and develop hypotheses examining users' behaviours, needs, and attitudes. * You will use a wide variety of mixed research methods - qualitative and quantitative methods. * You will document and track learnings gathered through testing and research so insights can easily be referenced and applied for future projects. * You will synthesise and communicate research results to different audiences. * You will give and solicit feedback from other team members in order to continually raise our bar for research. * You will partner closely with engineering, product, SEO, content, CRO folks to provide context, support and guidance as our team works toward our objectives. * You will inspire and educate teams on the research process. * You will work with the UX & Design chapter on developing and steering the long-term UX strategy and research direction. Who you are: * You have 2-5 years relevant applied experience with a degree or higher in Psychology, Human-Computer Interaction, Human Factors or a related discipline. * You are comfortable planning, scoping, conducting, analysing and communicating research. * You are familiar with quantitative research methods, comfortable with metrics and A/B tests, and are able to synthesise quantitative data with qualitative user research. * You are an independent thinker, able to work autonomously, capable of taking on loosely defined problems and translating complex thinking into practical application for diverse audiences. * You enjoy collaborative work in a dynamic, data-driven, creative environment. * You have experience working with research, design and development teams in tech companies or digital agencies. * You are passionate about complex problems and experienced in data-informed product design and development. * You're a brilliant team player, communicator and facilitator. Bonus points: * You have experience with modern tools and are quick to adopt better tools and processes. * You have experience facilitating workshops. * You have a portfolio showcasing your work. What we can do for you: Competitive salary package including annual bonus scheme. Yearly training budget of 1000. Annual company retreat to have fun, team build and grow together. Previous destinations include Marrakech, Mykonos, Mexico and Thailand. Brand new, state-of-the-art offices with a fun and engaging culture. 41 days off (25 days holiday + 8 bank holidays + additional 6 days over Xmas/New Year + 1 day Birthday + 1 life event day). Flexible working hours - you pick what suits you best. Free private health care including dental, optical, physio and wellbeing. Annual travel season ticket loan. In-house Friday lunches cooked by a variety of food companies on premise. Unlimited drinks, snacks and organic fruit. Herman Miller chair, top spec Bose headphones and a choice of hardware/OS. Regular wellbeing activities - mindfulness (monthly Sanctus sessions) & nutrition guest speakers, free health screening (MOTs). Join in with yoga, 5-a-side football, HIIT sessions and much more. Monthly social events as well as legendary summer and Christmas extravaganzas. Charity volunteering days off to support causes you're passionate about. Pension contribution matched up to 10%. Our ambition is to build the Number 1 Online Media Company in Gaming, Worldwide! Please take a moment to read iTech Media's privacy policy

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