Neighbourhood Officer

A2Dominion Group ,
Staines-upon-Thames, Surrey
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Job Description

Neighbourhood Officer 29,324 per annum 12 months Fixed term contract (Maternity Cover) Staines 35 hours per week Are you passionate about providing an excellent customer service? Are you ambitious, driven and a team player keen to join a forward thinking organisation? If so please read on! Role overview We have an exciting opportunity for a Neighbourhood Officer to join our Housing Services department. You will be carrying out and monitoring regular estate inspections, tenancy audits and ensuring accurate records are maintained and actions are taken to deal with issues. You will therefore need to be highly organised and have high attention to detail to carry out your day to day duties. You will be part of an exciting and talented team maintaining a high profile on our estates therefore you will need to have commitment, energy, enthusiasm and a positive attitude to ensure individual tenants receive excellent housing and tenancy management services. In addition to this you will need to be proactive to dealing with challenging issues such as antisocial behavior and complaint investigation. To be successful, you must have the ability to develop effective relationships with empathy and with a flexible approach to work. You will be organising a busy workload, maintaining high standards and reacting quickly to problems with workable solutions is essential. Ideally you will have prior experience of working in a customer facing role as well as experience managing antisocial behavior issues. There will be a need to drive as part of this role to manage a patch of properties so you must have a driving licence and have access to a car in order to carry out the duties of your job. If you are interested and feel like you can add value then we would love to hear from you! Closing Date: Monday 29th June 2020 The Group is committed to equality of opportunity. We guarantee an interview to anyone with a disability whose application meets the minimum criteria for the post. Behaviour

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