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Mimecast
,
London, Greater London
UX Director / Head of UX
Overview
Job Description
Overview Welcome to Mimecast, we are a highly accredited and multi award winning global cyber resilience SaaS vendor on a mission to stop bad things happening to good organisations. We provide cyber security that helps thousands of organizations worldwide make email safer, restore trust and bolster cyber resilience. Mimecast helps organizations stand strong in the face of cyberattacks, human error and technical failure. Due to ongoing success and demand, Mimecast continues to scale operations globally. We are looking for a talented Director of UX with subject matter expertise to join our high performing Product & Strategy team. This critical UX Director role will help to oversee our talented design team and Mimecast user experience, which is a strategic driver for Mimecast's success of Email Security 3.0 strategy, unifying our products and creating an amazing customer experience. This role would suit a creative soul with solid organizational skills who is able to thrive in a high performance culture that offers flexibility, support and encouragement of creativity, innovation and collaboration. Additionally candidates should be able to think outside of the box to deliver on core customer problems while achieving business requirements and martialling in-depth technical skills focused on user experience. As a core member of the team, you will work to help innovate our platform of products, drive collaboration amongst various stakeholders and keep our offering customer focused. Responsibilities * Retain, develop and lead a world-class UX design team. * Engage and collaborate with company leaders to promote UX achievements and direction. * Technical understanding of what it means to design for cyber security across multiple personas. * Improve and enforce effective design processes that are focused on lean UX principles. * Lead through rapidly evolving, complex demands, including multiple projects with dependencies on other internal teams. * Establish trust in a cross-functional organization with various business partners. * Excellent project management, problem solving and communication skills. * Motivated, optimistic, non-political, pragmatic and data-driven leader who leads through example. * Act as an advocate for the users to drive product improvements while making suite first a core tenant. * Refine and realize an inspiring design vision for the future that simplifies the customer journey while reducing support challenges. Qualifications Essential Skills and Experience: * Minimum of 8 years of experience with UX/UI and at 3 years+ leading design teams. * Experience providing amazing user experiences while leading a team of designers. * Expert and thought leader on Visual Design, Interface/Information Design, Interaction Design, Functional Specification and User/Site Objectives. * Modern software development background and familiar with current, industry standards. * Focus on utilizing cloud based developer and design tools, including building out design systems. * Proven ability to work in a fast-paced and team focused work environment. * Enterprise software development experience and awareness of developer UX needs. Desirable Skills: * Cyber security product experience. * Very strong presentation skills and ability to oversee a variety of projects simultaneously. * Successfully launched SaaS products into the marketplace. * Excellent brand awareness and brand building across multiple products and platform. * Product or project management experience. * Bachelor's degree or equivalent experience is required. Reward: We offer a highly competitive rewards and benefits package including Employee Shares Purchase Plan (ESPP), season ticket travel loan, pension, private medical insurance for you & family including eye care, employee assistance program, life cover and a gym subsidization. 25 days annual leave + family leave and long service sabbaticals. Office features: in our hyper modern and vibrant office space we provide breakfast, snacks, fresh fruit, soft drinks, good coffee & good tea all day long. Dress code is whatever you're comfortable in. MacBooks (specific to dept) or ThinkPads, iPhones, multi-screen setups and any other tech you need. Pet Projects innovation competition, Patent support & expertise, study assistance, social & charity events, volunteering time off and an in-house Uni. Check us out here too.... * StackOverflow: * Recent Post show casing our new office: * Software Engineering blog: * Our YouTube Channel: #LI-GC1