Sales Engineer

Finbourne ,
London, Greater London
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Job Description

About FINBOURNE: FINBOURNE Technology was founded in 2016 with the mission to reduce the cost of investing and increase transparency for everyone. We're doing this by changing the way the world manages investment data with LUSID, our open cloud-based investment data platform and marketplace. LUSID is for everyone in the asset management industry from start-up fund managers to global investment institutions. Seven of us started on this journey and we have now grown to more than 30 people. We've taken best practice from the b2c technology world and applied this to a b2b technology world currently stuck on old legacy systems with limitations and lengthy implementation periods. What this means is that LUSID is open, API first and developer friendly - a true first for the asset management industry. You can see what our team is busy building- we've published APIs for all functions publicly, and released Software Development Kits for developers in four languages (C#, Java, Javascript, Python) on Github. With strong funding behind us and an expanding customer base, we have ambitious growth plans to become the de -facto industry standard for hosting the world's investment data. To help us build our open system where individuals and institutions own their own data, we're looking for talented and creative problem solvers to join our team. We think it's a pretty exciting place to be right now and we're always looking for passionate, innovative people to join us on our journey. _____________________________________________________________________ Job title: Sales Engineer Location: London, UK Salary: 80,000 Closing date for applications: 20 February 2020 __________________________________________________________________________________________________________________________________ Key responsibilities: As part of the Sales Engineering team at FINBOURNE, you will be working alongside our sales team to identify and onboard clients onto our LUSID product. You will be supporting the sales team to deliver technical presentations and explaining the product to prospective clients, as well as playing an active part in client RFPs and Proof of Concepts. Our aim is to provide a world class customer experience, therefore we are looking for a candidate who can work with our clients to provide technical advice and work with their technical teams to seamlessly integrate LUSID into their workflow. As part of the Sales Engineering team you will play a key role in building an online community of LUSID users and provide excellent product support by diagnosing and investigating issues and finding solutions. To do this you will have the full support of our Engineering team to escalate more advanced or complex issues to. As well as creating client and developer documentation, you will also be working closely with the FINBOURNE Product Team to help create a positive onboarding experience for the client. This is a fantastic opportunity for a candidate who enjoys taking ownership of issues and enjoys working closely with and building relationships with clients. We are a growing FinTech firm with large ambitions and consider our employees central to our success. As we are still a relatively small team you will get broad exposure to the business as well as lots of responsibility. What skills, experience and qualifications we require: You will need excellent communication skills (both written and verbal) to be able to clearly articulate issues as to provide step-by-step technical support to clients. You will also have ideally been working in a client-facing role. Experiencing of writing code (C#, Python or Java) is required, however we are very happy to develop someone in this area to get them to the level required for the role. You will be working alongside highly experienced engineers who are happy to provide training for you on the job in any areas in which you require support. We want to bring onboard people who are genuinely excited about what we are doing and have the capability and willingness to grow and learn from their colleagues. Experience of working in an Asset Management firm, Third Party Administrator or a Custodian would be highly valuable. __________________________________________________________________________________________________ Why work for us: At FINBOURNE we are committed to building a diverse and inclusive workplace. If you like the idea of working in a supportive environment surrounded by intelligent and fascinating people, mixing in with both experienced and blossoming minds, and being in a team that cares about its cause, then we're a good fit. An enduring focus on quality, excellent communication skills and a willingness to take the time to collaborate with, teach and learn from colleagues are key to our company culture. _______________________________________________________________________________________________ We will be interviewing for this role in London, and the role itself is also based at our offices

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