UX Writer

Cleo AI ,
London, Greater London

Overview

Job Description

Cleo was created to improve your financial health. Already, she's helped 3 million people improve their relationship with money through simplicity and a sense of humour. Cleo's not a bank though. She's an interface for the 99% - an AI assistant defining a new category, one that goes beyond saving up to actually changing how we feel about our finances. Through chat, Cleo hits you with ridiculously personal insights into your spending, while suggesting personalised financial products that increase your ability to save. But it's really our tone of voice that sets us apart. We're a product for the next generation. That means we're meeting our users where they are and building the type of relationship they expect. It also means dropping the BS. If you're looking for a bigger, weirder and more ambitious playground to write in, come help us give this robot a louder voice. You'll join an eclectic, multinational copy team, representing a range of disciplines. We're looking for someone to add a different perspective to our work room. And if you're not perfect: you might just be. Day to day: * Writing conversational copy as the voice of a much-loved AI, dropping good vibes and knowledge on 3 million people everyday. * Making sure our growing range of interface and app screen features are user-first and sound like us. * Partner with a super smart product team to ideate, write up, and test copy everywhere. * Collaborate with the broader UX team to speak to users, identify their problems, and write with solutions in mind. Like, ya know, a caring human. * Continue to push and evolve the one of the most distinctive voices in the space across new geographies, the US, CA, and UK. * Become a trusted voice and sounding board in our weekly Writer's Room What are we looking for? * A strong writer. Someone who can express ideas clearly as a headline, a blog post, or as microcopy, it doesn't matter. At Cleo, all writing is writing. * A portfolio showing a range of voice and the ability to distill complexity into a few tight lines. * A background in conversational AI or screenwriting in general. Playwriting works too. The main thing is that you have experience bringing characters to life. * Someone switched on and culturally aware. You know what's trending on IG and TikTok. * An ethical backbone. Cleo's got a bite, you should have one too. * A proven ability to write for US audiences (the majority of our users are American). * Agency or start-up experience a plus, but not a requirement. What do you get for all your hard work? Cleo is an excellent place to work: * An above market compensation package (Base + Equity). We're prepared to pay for the very best * Work at one of the fastest growing tech startups anywhere in the world who are backed by top VC firm, Balderton * The team is exceptional. You'll get to work with brilliantly forward-thinking and dedicated individuals every day * Our mission is standout. We want to radically improve everyone's relationship with money. We're not maximising the time consumers spend in a feed, getting fast food delivered, or building an incrementally better bank. We're changing an industry in a visceral way, which you get to see every day in our customer feedback We're an equal opportunity employer and put a lot of focus on ensuring there is an open environment for everyone