Senior Audit Analyst

Telesoft LLC dba MDSL ,
Edinburgh, City of Edinburgh
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Overview

Job Description

The Senior Audit Analyst will provide detailed analysis and recommendations on client data and billing, as well as Ad-hoc analysis for client's bespoke needs. The Senior Audit Analyst will join the Audit Team in creating billing and inventory audits of fixed and wireless telecommunications services as both standalone projects and part of our standard Business Process Outsourcing service. Duties and Key Responsibilities: * Review and resolve audit alerts using Audit Queues as per agreed client scheduleRuns reports to ensure contracts are up to date, if not raise with account manager * Identifies and Initiate disputes with carriers * Identifies wireline optimization recommendations where in scope, provides identified savings to Audit Analyst to put together to present to clients. * Submits identified disputes in TEM to the Audit Analyst to enter and update in proprietary software * Any followed up disputes that are not responded to by the vendor will be reported by the Audit Analyst which will be escalated as per agreed process * Deliver scheduled wireless optimizations using pre-designed reports and procedures handed off by Audit Analyst. * Present optimization to clients and any approved and declined recommendation decisions received will be recorded by the Audit Analyst. * Send approved wireless optimization changes to Audit Analyst to submit to the carriers * Expect to be notified by the Audit Analyst on monthly bills to confirm that changes have been implemented * Report realization of savings over time utilizing Audit Tracker. * Provide input on process improvement * Be able to lead customer meetings and provide updates Skills/Experience/Personal Requirements * Bachelor's degree in accounting, math or analytical related field * 2-5 years experience in telecom or related field * Strong analytical skills, including both data processing and problem-solving skills * Ability to communicate efficiently with project participants at all levels within the team and across functional and organisational boundaries * Strong organizational and time management skills * Comfortable working independently to deadlines in a fast-paced environment * Working knowledge of Microsoft Office, particularly Microsoft Excel

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