Senior Proposition Manager

Standard Life Assurance Limited ,
Edinburgh, City of Edinburgh
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Job Description

Salary - Up to 55,000 depending on experience Duration - Permanent Closing date - 15 June 2020 Contact - 0131 245 1000 Haven't we all have dreamt of working in pensions and savings....well maybe not. But we'd guess you want to work in an environment where your views are respected and you are given the autonomy to make decisions and lead change. What we do The Standard Life brand has resonated in the pension and savings space for a long time now, but that doesn't mean that we can sit back and relax. We are approaching our markets with a renewed sense of purpose and ambition, and are looking to evolve our Customer and Adviser propositions in line with changes in our clients' and customers' needs to get, and stay, ahead of the game. Our UK Proposition team is tasked with doing exactly that. The team sets the direction for how we meet the needs of our clients and our customers, and how best we engage them in doing so. We have got two exciting opportunities for Senior Proposition Managers in both our Retirement Proposition and Adviser Proposition teams to take a leading role in the further development our offerings. What we're looking for So what are the key talents we're looking for in a Senior Proposition Manager? Engaging and agile leader: you're comfortable in leading, motivating and empowering cross-functional teams to identify and deliver enhancements to improve our propositions and customer engagements. Quick to join the dots: you'll thrive on the complexity of our industry and the scale of our work. You'll spot connections across the business and have the confidence and ability to bring them together. You'll make decisions by considering problems from all angles, from customer outcome to commercial, risk to strategic direction. Constantly curious: you'll find yourself thinking "I wonder if...", and coming out with a new way of doing things that has never occurred to us. No idea is too out there. Never one to be constrained by the limits of what is; you are agile on your feet and excited by the prospect of what could be Able to navigate the complex world of pensions: you'll understand the interconnected nature of our markets, including the different roles advisers, trustees, employers and customers can play and what we need to consider when developing propositions Customer centric: you live and breathe the customer. You understand them, you advocate for them and you create propositions for them. Supporting customers and making a difference in their lives is the reason you get out of bed in the morning. An effective plate spinner: You have a range of experience and are skilled in working on a number of different types of projects at the same time by effectively managing their relative priority and ongoing deadlines. You're also able to provide support and guidance to the Proposition Consultants in the team, sharing your experience and views to help shape their activities and personal development. Commercially savvy: not only are you the first to spot a big opportunity, but you are able to identify potential pitfalls and take steps to avoid these; it's about being commercial within a risk management mind set Seeing the bigger picture: you don't need to be Nostradamus, but we do need you to have a handle on the key trends and drivers in the industry, what is shaping them and why Passionate advocate: your enthusiasm and belief in your work really comes across and you are comfortable showcasing to colleagues, senior stakeholders and our clients. The world is a stage and it's your curtain call Our current exciting roles are in our Retirement and Adviser teams, so if you have experience in either of these areas this could be an even better fit for you (although not essential): Retirement guru: You recognise the importance of customers' accessing their pension monies in ways that best meet their needs. You're passionate, and have experience in, delivering the journeys and solutions to enable this Adviser advocate: You have experience in working with advisers to understand their changing needs and are passionate about delivering solutions to address them. People are more than qualifications. So we might like (but certainly won't insist on)... Being educated to degree level or equivalent professional qualification A relevant business qualification Experience in UK financial services (e.g. banking, insurance, pensions) And if you are one of us then.... You do the right thing, not the easy thing As well as delivering results, you like to have a great time in your role and are always keen to bring a sense of fun to the team Being in tune with your colleagues and stakeholders comes naturally - you're the first to spot when Sam in Accounts could be doing with a cup of tea and a chat It doesn't matter what the question is, you always know who will have the answer. You are known for your ability to build and maintain great working relationships across the business on your mission to make it happen What you might be doing

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