Network Engineer

KLDiscovery ,
London, Greater London
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Job Description

The Network Engineer is responsible for managing and maintaining network infrastructure, VoIP infrastructure, and network monitoring applications and tools. In addition, this person is responsible for coordinating with others in the organization such as Data Hosting, Development, IT, and Processing to ensure operational needs are fulfilled and performing activities related to the operations and monitoring of KLDiscovery's internal and external network availability and performance. Responsibilities * Assist in information gathering and architecting solutions to fulfill various functional and performance requirements, including but not limited to: storage, networking, VoIP, and other pieces of infrastructure and systems * Implement/maintain network security controls. * Automate deployment and patching using industry dev / ops best practices. * Participate in the on-call rotation * Interact closely with KLDiscovery teams to understand needs and develop, implement, and communicate network design and support * Triage, investigate and troubleshoot issues by determining root cause and remediate issues and take proactive measures to prevent future occurrences * Adhere to change management procedures, including review, coordination, communication, implementation and follow-up procedures as they relate to KLDiscovery and industry standard best practices * Demonstrate the ability to work in a highly visible, fast paced environment with minimal supervision and major responsibility * Stay up to date with technology and best practices where applicable, including but not limited to: security, performance, and value * Document systems designs, configuration, and troubleshooting guidance by writing and visualizing relevant information and creating environmental handbooks * Communicate updates and issues in a direct and timely manner via email, phone, tickets, and in person * Meet or exceed completion dates and requirements of projects and milestones * Must be able to travel via conventional means including local, regional, and/or international travel * 5 years of Network Operational Support * Experience implementing and supporting secure network infrastructure solutions * Experience with WAN connectivity protocols and solutions including but not limited to: MPLS, OSPF, BGP, SD-WAN, PTPs, etc. * In-depth knowledge of layer 2 technologies including but not limited to: STP, VPC, MLAG, 802.3ad, ARP, etc. * In-depth knowledge of load balancing technologies, NAT/PAT, ACLs, traffic shaping. * Strong ability to troubleshoot multi-vendor, network issues * Strong communication skills to interact effectively with engineers from other depts. as well as vendors and executives Highly Desirable Skills * Experience with Cisco, Meraki, NGINX / F5, Palo Alto, SilverPeak, Zabbix & Aruba * Experience in a start-up environment strongly preferred * Self-motivator that likes to take the initiative * CCNA/CCNP or equivalent a plus * Cisco Unified Communications is a plus. General Experience * Ability to analyze data and develop innovative solutions * Excellent planning, organization and project management skills * Ability to take ownership of, and focus on critical initiatives * Excellent verbal, written and presentation skills * Ability to interact effectively at all levels and across diverse cultures * Strong customer, quality and results orientation * Ability to be an effective team member and technical leader * Ability to recognize and embrace change as the external environment and organization evolves * Ability to collaborate directly with customers and team members to fulfill deliverables * Willingness to produce documentation and written deliverables Our Cultural Values Entrepreneurs at heart, we are a customer first team sharing one goal and one vision. We seek team members who are: * Humble - No one is above another; we all work together to meet our clients' needs and we acknowledge our own weaknesses * Hungry - We all are driven internally to be successful and to continually expand our contribution and impact * Smart - We use emotional intelligence when working with one another and with clients Our culture shapes our actions, our products, and the relationships we forge with our customers. It helps us stand out in an ever-increasing crowd of providers. Who We Are KLDiscovery provides technology-enabled services and software to help law firms, corporations, government agencies and consumers solve complex data challenges. The company, with offices in 43 locations across 19 countries, is a global leader in delivering best-in-class ediscovery, information governance and data recovery solutions to support the litigation, regulatory compliance, internal investigation and data recovery and management needs of our clients. Serving clients for over 30 years, KLDiscovery offers data collection and forensic investigation, early case assessment, electronic discovery and data processing, application software and data hosting for web-based document re

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