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Royal Bank of Scotland
,
London, Greater London
Network Specialist, Traffic Management
Overview
Job Description
Join us as an Network Specialist, Traffic Management * We're looking for an Infrastructure Manager to join us in shaping our bank of the future through innovation and technological advancement * You'll ensure the operational health of the platform, covering all aspects of service, risk, cost and people * With a broad spectrum of technology at your fingertips,you'll help toput the bank at the forefront of innovation by simplifying our services and creating the best experience possible What you'll do As an Infrastructure Manager, you'll be delivering a robust production management service for relevant infrastructure platforms. You'll be directing the platforms' operational stability and performance of technology, including maintaining any systems utilities and tools provided by the platform that are consistent with the service management and risks and controls framework and processes. Day-to-day, you'll be: * Driving the team's activities to make sure that the platform integrity is maintained in line with technical roadmaps * Encouraging innovation to develop a continual improving implementation approach at a deliverable pace, making sure that the priorities of stakeholders are delivered and support customer outcomes * Planning and executing work within the platform and making sure that feature development requests from cross platform initiatives are responded to on time * Articulating, championing and planning the frequent delivery of business value and customer enhanced experience, providing clear leadership to the teams to understand and focus on customer outcomes * Seeking out opportunities to simplify the platform architecture, services and customer solutions, and guarding against introducing new complexities The skills you'll need Innovation and customer experiencesit at the heart of this role, so we're looking for someone with knowledge of relevant industry standard toolsets and processes to drive up customer service within an IT environment. You'll also bring: * Technical knowledge, including platform, technology, products and domains * An understanding of operational principles * Excellent communication skills, with the ability to communicate complex technical concepts clearly to colleagues, including management level * Good collaboration and stakeholder management skills * A solid background working in an Agile or DevOps environment with continuous delivery and continuous integration Hours 35 Inclusion At Royal Bank of Scotland, we want everyone to feel welcome, regardless of your background or needs. If you need adjustments making to your working environment, we'll do everything we can to support you. As part of this commitment, we offer flexible working options for some of our roles, find out more here. As a Financial Services organisation we comply with and support the requirements set by our Regulator, the Financial Conduct Authority (FCA), which are designed to protect our customers. This role falls under Conduct Rules of the Individual Accountability Regime (IAR) and is subject to pre-employment screening. This means if your application is successful, you'll need to satisfy some important background checks before you can start working with us. These will include a full credit check, a criminal record check, residency and right to work checks.