Change Manager

PwC ,
London, Greater London
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Job Description

Line of Service Assurance Industry/Sector TMT X-Sector Specialism Technology Strategy Management Level Senior Manager Job Description & Summary About PwC With PwC, you'll ignite a meaningful career while being supported by a strong coaching and people-oriented culture, our Flex policies (Flex Space, Flex Dress and Flex Time), innovative learning and development programs (training programs, digital upscaling) as well as our secondment opportunities. If you would like to be involved in activities outside of work, you can join our Sports and Recreational Club, Toastmasters and more! Digital Innovation Office We exist to support PwC successfully leverage digital capabilities to Be the Future - support our clients' in their digital journeys, transform our offerings to provide clients with relevant trusted solutions that solve important problems, innovate how we provide those offerings, and the work we do to deliver value. We are a high-performing team of dynamic change leaders, spearheading the charge of PwC digital revolution. We partner with our internal stakeholders/leaders to reimagine, design and implement meaningful solutions. From curating a digital strategy to transform intricate customer journeys, we take ownership of inventing innovation and inspiring new ways of working. We're looking for self-starters with a digital mindset more than digital expertise - with curiosity, energy and a passion for all things tech - who are ready to help and influence others to reimagine the possible. As an experienced strategist, consultant and implementer in our team, you will have an opportunity to: * Drive, develop, and communicate plans that enables our people to execute and embrace lasting transformation by empowering them to change their behaviour focusing on critical things that drive successful results. * Be part of a team to lead and coordinate the overall operations/digitization transformation and change management workstream to ensure alignment and synergy across different Business Unit and Lines of Service. * Develop actionable change management plans based on an understanding of current and desired future states. This involves the development of stakeholder/end-user engagement plan, organization readiness analysis, communications, interventions, training and adoption plan. * Work collaboratively with the Digital Innovation Lead, cross-departmental Business Unit Leaders/Heads to support initiatives throughout the project lifecycle including planning of workflow, tracking of progress on a weekly, monthly and quarterly basis and reporting results, preparing reports and proposals as well as presentation to the stakeholders. * Define metrics and measure benefits and adoption. Ensure key messages are communicated accurately and timely using innovation channels. Measure effectiveness and drive continuous improvement. * Facilitate engagement and coordination with IT, Finance, Administration, Human Capital and key business groups to drive the firm's operational excellence, automation and people strategy. * Manage and coordinate BU engagement teams to design, develop and drive implementation for a client-centric workplace experience for the firm. Preferred Knowledge/Skills Demonstrates abilities or proven record of success by: * Managing and implementing complex projects across multiple teams, a wide range of stakeholders and objectives with conflicting and competing priorities * Grasping new topics quickly, prioritising, problem-solving, synthesizing findings and proposing practical solutions that work in the given context * Communicating and dealing with potentially contentious issues effectively and to influence various parties * Working autonomously with limited direction * Curiosity/passion for digital and emerging technologies (not expected to have prior technical background) * Understanding performance metrics and project reporting * Understanding project technology, e.g. project and portfolio management, applications to quantify cause and effect of delays * Understanding of Agile/Scrum * High proficiency in standard MS Office Suite (Visio, Project, Excel, Powerpoint, Word) and G Suite (Google Sheets, Google Slides, Google Docs) and PowerBi *Only shortlisted candidates will be notified due to the high number of applicants for this role. Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Desired Languages (If blank, desired languages not specified) Travel Requirements Available for Work Visa Sponsorship? Government Clearance Required? Job Posting End Date

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