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TrueLayer
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London, Greater London
Sales Integration Manager
Overview
Job Description
TrueLayers Sales Integration team is responsible for onboarding and integrating our clients into our platform. We rely on them to ensure clients are given world-class service with the utmost trust and diligence, and ensure that their experience of using TrueLayers products exceed their expectations. Sales Integration Managers are Trusted Advisors, working to map out use cases and help our Customers realise value in our service. Our Sales Integration Managers play a critical role in leading the customers onboarding and technical integration experience, which includes providing technical guidance, feedback and best practices based on the customer use cases. The Sales Integration Manager is an expert of TrueLayer, being an advocate externally and bridging the relationship between customers and internal teams of product, sales and engineering. If you are tech savvy, love building relationships, and are excited to play your part in our story as we expand our platforms across Europe, we want to hear from you! Who we are At TrueLayer, were making finance work smarter for everyone by enabling secure, global access to the financial system. Headquartered in London with offices in Milan and Hong Kong, weve raised $47M to date and were trusted by some of the biggest names in fintech, including Monzo, Revolut, and Zopa. Our people are what makes us great - at TrueLayer, you will work alongside some of the brightest minds in fintech and contribute to projects that have global impact. As we enter hyper-growth and expand our open banking platform across Europe and Asia, were looking for talented individuals who share our core principles to join us. Our mission is to grow the open banking economy. Were currently the leading open banking provider in the UK, and were just getting started As a Sales Integration Manager, you will: * Enable TrueLayer customers to integrate with our APIs * Show technical leadership, by identifying best practices for API integration and assisting customers with their implementation * Create check-ins with customers to drive integration, deliver value and assist with technical issues * Advocate for our Customer needs internally by delivering insightful, quantitative feedback * Work closely with customers on identifying unique use cases, and developing collateral to assist in their product build * Create and prioritise feature requests to ensure the growth of the products capabilities and potential * Form a relationship with key customers post-integration to ensure that their future technical requirements are mapped and met Requirements W hat we expect from you : * Have experience in a Sales Integration, Sales Onboarding, Customer Success, Technical Support or Developer relations role * Enjoy working on complex use cases and developing the right tools for the benefit of customers * A good understanding of APIs * Can switch between communicating to internal and external stakeholders, both technical and non-technical * Be able to prioritise efficiently without compromising on quality * Be proactive in your approach and think ahead of customer needs to ensure seamless consumer experience Nice to have: * Experience working in FinTech or Financial Services * Any previous work in a SaaS company * A computer science or technology focussed degree * Familiarity with a programming language Benefits What you can expect from us: * Competitive salary and meaningful equity in the company * A lovely, spacious, natural light filled office in Clerkenwell * Team lunches on Friday * Flexible hours and remote working * Flexible holiday policy * Generous parental leave * Pension & Health Insurance * Learning & development allowance * Annual retreat & regular team socials * Choice of hardware * (and yes we have both a ping pong table and pool table ) Be your True(Layer) self at work As we go global, we want our team to reflect the diverse and multicultural world we live in. So, we choose to talk about Inclusion and Diversity [in that specific order] because we believe Diversity wont be successful without Inclusion first. We build teams, cultivate leaders and create a company thats the right fit for every person in it. We look forward to hearing from you! Please note, we don't accept applications from recruitment agencies - thank you!