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Penhaligons
,
London, Greater London
eCommerce Executive
Overview
Job Description
We are currently looking for an eCommerce Executive to join our Global Digital team. In this role, you will provide support to the Senior Global Digital Manager in merchandising and optimising Penhaligon's eCommerce websites globally. You will ensure the smooth running of our growing eCommerce business making sure website merchandising, on site projects and digital media campaigns are on track to provide an outstanding user experience. eCommerce Executive Responsibilities: * Work cross-functionally to ensure the website is updated in line with the Digital & Marketing Plan * Set up pricing rules, GWPs and implement product level price changes before, during and after promotional periods * Supervise eCommerce Assistant making sure systems are uploaded with the relevant product, content and SKU updates * Support process from briefing to campaign deployment on site * Manage stock levels for all regions and for all categories * Provide regular feedback to the eCommerce Assistant on the website merchandising in order to drive eCommerce sales performance * Identify opportunities to improve website and conversion rate performance * Report on daily, weekly and monthly sales * Actively monitor and report on website performance metrics in order to understand how the business is performing vs. key targets * Support the Senior Global Digital Manager in ad-hoc projects (e.g. payment methods, new currencies) * Ensure the successful delivery of the website development road map, making onsite changes in the CMS and testing new website features to ensure an outstanding user experience. * Support the Digital team in maintaining high standards of customer data hygiene * Support in defining media strategy and briefing the media agencies for all channels * Test copy and creative images to optimise and maximise results within the Penhaligon's audiences * Support CRM program coordinating assets, messages and linking strategy * Maintain and optimise feeds for all markets Desired Skills and Experience: * Experience in a similar role ideally with the Retail, Consumer Goods, Luxury or Beauty industries * A dynamic and results-driven self-starter with strong commercial acumen * Ideally, experience working with Hybris and Google Analytics * Strong analytical skills, comfortable in the use of Excel * Excellent task and time management skills with the ability to prioritise effectively without disregarding attention to detail * Outstanding written and verbal communication skills, able to work well on own initative as well as part of a team * Passionate for delivering outstanding Digital consumer experiences * Strong computer skills, comfortable in the use of the Microsoft Office suite And you will also embody our core values: "Fearless Explorers" , "Ambitious In Our Vision" , "United In Our Individuality" , and first and foremost passionate about fragrance. If you want to take part in a journey where you can make a real difference, apply with your CV today and be bold with us. Penhaligon's is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience. Unfortunately due to volume, we cannot get back to all applicants, therefore if you don't hear from us within 4 weeks consider your application has not been successful on this occasion. Employment Type: ["FULL_TIME"]