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Cordant People
,
Welwyn Garden City, Hertfordshire
MERCHANDISER
Overview
Primary Responsibilities To deal with all back order and replenishment requests accurately and promptly to ensure the required levels of stock are available for transfer in good time. Understand seasonal trends to forecast accurately whilst taking into account supplier lead times and potential upcoming sales events. Limiting potential stock issues and phasing accurately to avoid over/ under stocks. To have the ability to react to changes in demand and logistics. Raising manual orders where required. Monitoring new schools sales closely and logically top up ordering to meet predicted demand. Understanding the sales trends to manually fine-tune automated forecasts. Maintaining good relationships with suppliers, branches, colleagues and other internal departments. Ensure supplier queries are resolved efficiently and within the agreed time frame. Maintain up to date knowledge of suppliers prices, promotions, and products and making sure the system is up to date. Be an effective communicator and pass on essential information to management. Providing up to date information for customer services, branch management and deal with all queries and complaints in a professional manner. Ensure returns are carried out within the required time frame and all the necessary paperwork is completed. Confirm orders will arrive within our agreed supplier lead time and chase up any orders which have exceeded their delivery date and update the system accordingly. Ensure compliance with all company standards and procedures. To complete any other reasonable tasks as required by the management team. Able to cope under pressure to meet the demand of the business. Cordant Group is an equal opportunities employer