Building Performance Analyst

Demand Logic ,
London, Greater London
More Details
Salary: £25,000 per annum Scope for quick progression in both responsibility a

Overview

About the Company Demand Logic is a multi award winning software company that provides a web-based platform to drive substantial improvements in building performance. The platform enables users to monitor and improve the performance of entire building portfolios remotely, allowing them to: Reduce energy use & related CO 2 emissions Improve occupant comfort and productivity Enable targeted building maintenance A growing start-up, we have already developed a strong client base that includes blue chip companies and world class universities. Though most buildings are in the UK, we also have global ambitions and are already working with multinational clients. We have identified around 57,000 tonnes of CO 2 savings annually, the equivalent of 6,600 households per year. This figure is growing each day. Our team is highly committed to our work and our goals while also being friendly, supportive and sociable. Our continued growth means that we are seeking motivated applicants who want to make an impact on the company they work for. We can offer high performers excellent opportunities for quick progression and scope for broad career development. Role About you. Do you want to have a tangible positive impact on the environment? Do you want to use data and software to solve real world problems in the built environment? Are you great in front of customers? We are looking for candidates who above all are driven by purpose and curiosity, willing to go to great lengths to ensure we can deliver performance improvements in our customers’ buildings. As a member of our Operations team you would be absolutely critical in delivering a successful customer experience, and driving high standards through all customer side stakeholders. Purpose of role: Identify, through the effective use of the Demand Logic platform, operational performance issues (energy, maintenance and comfort) in our customers’ buildings. Build and maintain great relationships with our customers - you will be a key contact on some significant blue chip accounts. Use initiative and common sense to solve problems Become an expert in understanding and optimising building performance Duties and responsibilities: To undertake formal and ‘on the job’ learning in order to develop a comprehensive understanding of building services engineering as it applies to building performance Use the Demand Logic Web-based platform to identify and raise actions for onsite customer teams to implement in order to improve building performance. Weekly/Monthly calls with customer teams Enthusiastically drive engagement from customer service providers Create and maintain excellent customer relationships and a high level of customer satisfaction Assist Operations team with building performance/BMS diagnostics using the Demand Logic web-based platform Assist Operations team with account user interface creation, maintenance of views and development of bespoke building and plant performance analytics to satisfy customer requirements Assist with cross-company R&D projects and product development Assist Operations team with device deployments & client training Assist Operations team with quantifying energy savings Skills & experience: The built environment is responsible for c.40% of UK Carbon emissions. It is increasingly acknowledged that data holds the key to reducing this. This sector is growing fast and the skillset offers a solid foundation for a career in using data and software to help solve the biggest problems we have ever faced. Essential STEM, sustainability or building engineering degree (We will also consider NVQ Level 2 in building services, mechanical or energy engineering) Evidence of interest in sustainability and building performance High level of computer literacy Excellent oral and written communication skills - with the ability to communicate technical details to a range of audiences Ability to plan, prioritise and organise work to achieve objectives on time Self-driven, motivated & eager to learn Tenacious problem solver Great organisational skills Excellent interpersonal skills and the ability to engage directly with client teams, either over the phone or in person. Great team player, able to collaborate with a variety of people Desirable Thorough understanding of building performance, energy efficiency & building physics (In-house training will be provided) Some understanding of building control systems Experience with BMS or building services engineering Available to start immediately Demand Logic commitment If you are looking for the launch into a career in built environment sustainability, building analytics or data driven maintenance then this is an opportunity to work with leaders in the field. Your day to day clients will be household names, the likes of Mace, Legal & General, The Crown Estate, Santander, BT, Schroders, Landsec, Grosvenor, CBRE, JLL. We will provide the training and mentoring to develop you into a highly effective analyst or Technical Account Manager. Demand Logic is committed to employing the best staff for a given post and ensuring that all staff are recruited on merit. We will endeavour to ensure that new opportunities are made available to a wide variety of eligible candidates to promote diversity and equality of opportunity, whether as a first choice through advertising in the national and/or local press or, if appropriate, by taking advantage of our wide networks to screen for potential recruits. This job was originally posted as www.totaljobs.com/job/89608104

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