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Spear Recruitment
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Watford, Hertfordshire
Service Administrator
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Job Type: Full-time |
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Salary: £25,000 per annum |
Overview
Role: Service Administrator Location: Watford, Hertfordshire Salary: £25,000 basic with OTE of £30,000 Our client, a Franchised Main Car Dealership based in Watford, is currently on the lookout for a Service Administrator to join their existing service department. The Role: To check and raise retail pro-forma invoices for quotation and passing to the Customer You will responsible for communicating timescales and repairs to the customer Processing all warranty claims as and when appropriate Ensure all correct coding and repair times claimed are correct, raise any discrepancies with the Senior Warranty Administrator or the Service Manager Booking in all service visits onto the dealer management system Processing and preparing all invoices and managing all warranty and job cards Liaise with the Workshop Manager over any discrepancies with technicians' write up's, parts omitted or claim details missing Continuously reviewing and improving service processes and systems to deliver increased levels of customer satisfaction whilst maximising profitability The Candidate: Must have experience working within a Main Car Dealership You must have an excellent telephone manner handling all customer enquiries in an efficient and professional manner You must be computer literate Be able to efficiently work under pressure This vacancy is being managed by Ed Hatt at Spear Recruitment Ltd. Spear Recruitment Ltd is an Employment Agency acting as such under the Employment Act 2008 and Employment Agencies Act 1973. Spear Recruitment Ltd are on Facebook, can you also follow us on Twitter spearrecltd and Instagram spearrecruitment Copyright Spear Recruitment Limited 2018. Use of all or any part of this advert to or in any media, without Spear Recruitment Ltd prior written permission is prohibited and may result in criminal or civil actions.