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Think Specialist Recruitment
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Watford, Hertfordshire
Swedish AND Finnish Customer Service Advisor
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Job Type: Full-time |
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Salary: £24,000 per annum |
Overview
Do you have excellent customer service skills? Would you like to work for a global market leader within a fantastic working environment? We are currently looking for Swedish AND Finnish Customer Service Specialists to join a fast paced and expanding team in the Watford area. Our client, a market leader, has an exciting opportunity for candidates with strong customer service background and ideally experience of providing technical support on products. The company can offer a fantastic benefits package and the opportunity for progression through various training and development schemes. Candidates must speak BOTH fluent Swedish AND Finnish. We are looking for candidates with strong Customer Service Skills and for a willingness to go the extra mile to help The successful candidate will have an excellent telephone manner, competency handling customer queries and managing a high volume of calls within a demanding role. Located close to the heart of Watford, these modern and spacious offices are accessible by great transport links as well as offering onsite parking for car owners Main duties to include: Offering first line to support to customers using industry specific knowledge Providing technical support and guidance on specialist products Handling a high volume of inbound calls and emails Consistently providing a professional yet empathetic level of customer service Having the empathy, patience and ability to understand technical language To deliver safe and reliable customer service along with technical support for products when required Ensure that all telephone calls are carried out to the highest of quality which may include prioritising when necessary. Working in compliance to company policy and ethos Candidate requirements: Experience within a customer service role Must be fluent in BOTH Swedish AND Finnish. Ideally some experience providing technical advice or technical support Warm, friendly, calm and professional telephone manner Attention to detail Ability to work in a fast-paced environment Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.