Estates Officer

NETWORX ,
New Ollerton, Nottinghamshire
More Details
Salary: £26,110 per annum

Overview

Estates Officer Ollerton, Newark £26,110 - £30,807 per annum Full Time (35 hours per week) Fixed Term Contract until 31st March 2021 Our client is one of the largest locally based housing organisations in the East Midlands. Across the region they manage over 9,000 homes; house more than 15,000 tenants; provide over 1,500 bed spaces for people with support/care needs, in over 250 properties; and provide more than 950,000 hours of care and support each year. Do you have knowledge and experience of social housing, welfare and legal issues? Join their values led organisation as an Estates Officer Are you an individual who thrives on new challenges and can manage a diverse workload? They have two fantastic opportunities within the Estates Management Team for you to apply for A day in the life of an Estates officer: To keep it short - each and every day is varied and interesting. Some of your duties may include but are not limited to: Tenancy and Estate Management (e.g. pre-tenancy interviews and investigations) Dealing with Anti-Social Behaviour including providing witness statements and attending court Managing a property portfolio of approximately 700 properties. Liaise and coach site-based staff providing guidance and support on a regular basis. Assisting with the development of Community Cohesion initiatives. Dealing with Customer enquiries in accordance with agreed standards Carrying out Health & Safety checks within buildings Liaising with external agencies and support networks on behalf of customers. Undertaking visual Risk Assessments of communal areas and Fire Risk Assessments and updating the risk assessment database accordingly. As you can see from the list of duties stated above, you will come into contact with a variety of people in this role. You therefore must demonstrate strong communication and problem solving skills and have an exceptional customer focus to enable them to maintain a high quality service. They are always striving to get it right the first time to leave a lasting positive impression. There will be an element of travelling and therefore it is essential that you have a full valid driving license and access to a vehicle. Using your current experience of housing management, you will be able to demonstrate a wealth of knowledge in tenancy, estate and anti-social behaviour management. You will have a housing and/or other relevant qualification or experience of working to a NVQ level 3 or equivalent and recent experience of achieving targets in a performance oriented team environment. You will also have a demonstrable ability and willingness to contribute to the development of customer focused service improvements and knowledge of community development. Working hours: This post carries 35 hours from Monday to Friday - they offer great flexibility and recognise the importance of having a good work/life balance for their colleagues. What are you waiting for? As a thank you to you, their superb benefits package includes: c36.5 days leave a year with additional 2 days after 5 years’ service Healthcare Cash Back Plan worth up to £1200 per year on your routine healthcare costs e.g. Dentist, opticians etc. Company Pension Scheme with contributions matched up to 7.5%; including life assurance Enhanced maternity/paternity/adoption pay £250 for successful referral of a friend/family member as a Care Assistant or Support Worker Employee Recognition Scheme with monetary rewards Great learning & development and qualification opportunities Paid to train Discounted bus passes and gym membership, discounts and cashback at major retailers Free access to employee Advice Line; with a 24-hour confidential advice service Fantastic flexibility and a great work/life balance USEFUL TOP TIPS: All correspondence will be via your registered email address. All successful candidates will be required to take an online ability test prior to the interview. As an Equal Opportunities and Disability Confident Employer, our client welcomes applications from all suitably qualified candidates including those from Black, Asian and minority ethnic (BAME) groups and disabled candidates. As part of their LGBT Allies Programme, they also welcome applications from members of the LGBT community and encourage inclusivity in the workplace. For an insight into working in Social Care see an article on The Guardian on "Social Care Careers, Why Change?" recruiting hiring success recruitment socialhousingjobs

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