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J & C Associates Ltd
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Shipley, West Yorkshire
User Researcher
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Salary: Up to £455 per day |
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Overview
User Research - GDS - Agile J&C Associates are IT Recruitment Specialists who are partnered with a massive Global Consultancy who require a Content Designer for one of their Public sector Clients. This will be a 6- month contract based in Shipley. As a User Researcher you'll generate new and useful user insights and translate them into features and actions. You will lead the formal usability testing process for a digital service - from developing user recruitment briefs through to test moderation, analysis and report writing. This includes: - Planning, designing and conducting in-house research to test new service ideas and concept development - Working closely with the team to turn user data into actionable user stories that influence product/service direction and prototype development - Managing ad-hoc qualitative/quantitative research projects such as proposition development, visual identity and customer experience mapping - Presenting findings, recommendations and customer insights to senior decision makers - Sharing knowledge of tools and techniques with technical and non-technical team members in the wider digital team and across government Technologies: - Experience of delivery using an iterative/agile methodology (eg Agile/SCRUM) - Experience of agile collaboration tools (eg Atlassian Jira, Agile for Scrum, Confluence) Mandatory Technical Skills: - Understanding of agile delivery techniques eg Continuous Delivery/Integration, Test Driven Development, and associated tooling - A degree in areas such as psychology, sociology, anthropology, human-computer interaction or market research Mandatory Business Skills: Good facilitation and influencing skills Excellent problem-solving and interpersonal skills Excellent written and verbal communication skills able to work with large groups of customers of varying levels of seniority from user to board level User Research - GDS - Agile This job was originally posted as www.totaljobs.com/job/89934185