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Post My Job Ltd
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Bracknell, Berkshire
Aftersales Administrator
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Job Type: Full-time |
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Overview
Everyday the company inspires 35 million people to work out utilizing our innovative physical activity solutions. By promoting the Wellness lifestyle of exercise, a balanced diet and positive mental approach, The company has rapidly grown into a success story of over 2,200 employees in 14 Branches, reaching 100 countries. In order to pursue our mission and continue our success, we are looking for team players with strong relationship skills and an international approach, who are eager to invest their energy into building dreams. If you naturally fit in with our culture by practicing sport and living a healthy lifestyle and are forward-thinking, always proactive and digital savvy, you have the right spirit to join Technogym Due to an internal promotion, an opening has become available for an individual to join the Aftersales team based in our UK HQ in Bracknell, Berkshire. The role centres around processing work orders, quote generation and quote follow-up. The successful candidate will be admin proficient with high attention to detail and strong verbal and written communication skills. Andy and the team are hard-working, fun-loving, personable and cannot wait to bring someone else into the family. To provide Customer first line support for all chargeable works: Accurate and timely generation of quotations for chargeable works (Parts and Labour) applying any contractual discounts; within established SLA. Progress chasing all quotations through proactive customer contact using the most effective means of communications - email and telephone - to close down the opportunity pipeline, modifying quotes where requested by the customer. Maintaining data accuracy within the working systems at all time; correcting customer contact details, where found to be incorrect, to ensure future communications are delivered accurately. Accurately recording the customer Purchase Order details in the business systems and releasing the Work Order for action by the field service team. Placing orders for spare parts for the chargeable works where required. To assist with all other After Sales administrative tasks in line with demands.