IT Helpdesk Practitioner

RSM UK ,
Leeds, West Yorkshire
More Details
Job Type: Full-time

Overview

To provide support, as part of the remote based National IT Helpdesk team, resolving tickets raised by email, telephone and service manager, for IT related issues raised by staff regardless of the location. To log and keep “calls” up to date using the software provided and be able to support staff through various methods to diagnose and resolve issues.

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