Order to Cash Coordinator

Wade Macdonald ,
Watford, Hertfordshire
More Details
Job Type: Full-time
Salary: £23,000 per annum

Overview

Order to Cash Coordinator - Fluent in French - £24,000 - Watford The company My client, a world renowned company in Watford are looking for a Customer Operations Account Coordinator to join their amazing team. The role To manage customer orders To respond effectively to queries relating to customer orders and deliveries To manage deliveries in line with customer expectations, liaising with third party warehouses and other supply chain contacts To resolve customer complaints and invoice queries To raise credits & adjustments on customer accounts and to liaise with credit & collections to ensure any outstanding customer deductions are resolved in a timely manner To understand the operational requirements of key customers To implement process improvements To ensure that customer account records are kept up to date for audit purposes To identify and resolve with the data management team any master data errors affecting the OTC process To provide support for other members of the team What you'll need to be successful Proven customer service Experience Excellent communication skills with both oral & written French (French with Italian and any other European languages is an advantage) An ability to work on own initiative Outlook, Excel, Word and PowerPoint SAP experience would be an advantage An ability to prioritise workload Able to work under pressure What you'll receive in return Flexible working 25 holidays 8 Bank holidays Opportunities for internal progression within departments Parking How to proceed This is an excellent opportunity please call Zoe Jones on if this is of interest to you or please feel free to recommend a friend, we have a refer a friend scheme. Applications are encouraged from all candidates meeting or exceeding the minimum criteria for the role regardless of age, disability, gender, orientation, race, religion or ethnicity.

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