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TalentSpa
,
London, Greater London
Commercial Admin Support
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Job Type: Full-time |
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Salary: £19,000 per annum |
Overview
Commercial Admin Support Location: Lea Riverside, L ondon Salary: £19,000 Job type: Permanent About the Company: Our client is London’s premier choice for environmental services; their unique approach to recycling ensures that they will always find a way to reuse, recover or recycle any materials to prevent them from polluting the earth via landfill. Working with our client is a true partnership; they value their employees just as much as they care about the environment, which is why they consider your personal development and professional satisfaction vital to their future success. If you’re a like- minded individual ready to take the next step in your career, then this might be for you Overview of the Commercial Admin Support: As a member of the Commercial Admin Support Team you will be responsible for internally managing their existing client accounts, ensuring customer satisfaction is met with every interaction. Reporting into the Service Management Team, you will work closely with a wide range of cross functional internal areas of the Commercial Admin Support Team including; Transport, Contracts and Third Parties. To ensure all customer queries are resolved in a timely and professional manner. Responsibilities of the Commercial Admin Support: Placing orders, resolving invoice and customer queries and also advising customers of new/additional service offerings Working closely with their Transport departments to ensure service levels are maintained to clients SLA standards Managing the CRM database, ensuring all client information is kept up to date Working closely with the greater Commercial Admin Support Team to ensure any contract changes for customers are actioned accordingly Ensuring all key documentation required for legislative purposes is continuously updated Producing periodic reports for internal and external senior members of staff To ensure all contract terminations are dealt with in a timely fashion and fully completed according to company requirements Carry out any additional general admin duties as directed by your line manager Ability to plan and prioritising workloads to meet deadlines and performance targets Supporting the Commercial/Client Management team in resolving internal and external enquiries Requirements of the Commercial Admin Support: Essential: Proficiency in using Microsoft; Word, Excel and Outlook Essential: Excellent customer service and communication skills along with basic letter writing skills Essential: Ability to plan and prioritise workloads to meet deadlines Essential: High level of accuracy and attention to detail Essential: Excellent time management and organisational skills Along with meeting the above criteria, the successful candidate will usually have a specialist role within the team and will focus in one of the following areas detailed below. The Business will require movement within the Commercial Admin Support Team, at times this will involve specialising in other areas which will aid personal development and your skill sets that will be beneficial to both yourself and our client. If you feel like you meet the above criteria for the Commercial Admin Support, then please apply now Our client is an equal opportunities employer