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Latcom Plc
,
Watford, Hertfordshire
Desktop Support Specialist
Overview
Desktop Support Specialist required to work in Watford. Job purpose: Provide complex technical support, planning and coordination for End User touch points of the distributed computer environment, including desktop, software and hardware installation, support and distribution, and remote access technologies. Performs analysing, diagnosing, installation, and resolution of complex desktop computer, operating system, application software and hardware technologies and associated problems. Support Desktop and Laptop users and solve the more complex problems with Microsoft and other deployed software. Follow company policy and procedure to continually improve the quality of customer service and technical serviced provided by the Desktop personnel. Skills required: Proven Desktop Specialist skills Experience working within Financial Services is a MUST Microsoft certified professional Windows 10, McAfee Security Suite, VPN, Active Directory, VDI knowledge preferred Excellent written and verbal communication skills Ability to multitask in a dynamic environment Analytical thought process Bachelor’s degree or equivalent experience. I am still waiting for confirmation as to whether this position falls within or outside IR "good old" 35. Please send in your CV if you have the above skills.