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Nationwide CWS
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Northampton, Northamptonshire
Customer Service Consultant
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Contract Type: Contract |
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Salary: £9.30 per hour |
Overview
Our client is a world-renowned Building Society. On behalf of this organisation, AMS are looking for a Customer Service Consultant for a temporary 12-month contract based in Northampton. Rate of pay: £9.30 per hour (Paid weekly) Stare Date: 6th April 2020 Training: Full Training will be provided Hours of work: Full-time, Monday to Friday between 8am - 6pm (35 Hours per week) Purpose of the Role: The role sites within the Mortgage and New Business Team. You will take inbound calls from our mortgage application stakeholders. This could be from intermediary solicitors, applicants or anyone involved in the process. Our role is to provide updates or move the case long. What you will be doing: Answering inbound calls for case updates Make amendments to cases Updating case files and notifying other departments when required Completing compliance activities i.e. training fraud, bribery etc The Candidate: To be successful in this role you will have possessed all or some of the below criteria: Excellent written and verbal communications skills, and high attention to detail and the ability to produce quality documentation and reporting Strong time management, prioritisation and organisation skills. Good attention to detail IT skills using multiple screens whilst on phone If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and speak to one of our sourcing specialists now. Alexander Mann Solutions (AMS) is the world's leading provider of Talent Acquisition and Management Services. We deliver award-winning solutions to over 65 outsourcing clients and consulting services to hundreds more. Our contingent Workforce Solutions (CWS) service acts as an extension of our clients' recruitment team and provides professional interim and temporary resources. Alexander Mann Solutions, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business. IR35 Status: This role has been assessed as inside of IR35.