999 Hub Triage Clinician

South Western Ambulance Service NHS Foundation Trust ,
Bristol, Bristol
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Overview

Job title - 999 Hub Triage Clinician Reports to - Clinical Team Leader Salary - £30,401 - £37,267 pa Unsocial Hours Payment. Hours per week - 37.5 Shifts including nights, lates and weekends Job Ref - 202-324-18 NHS Jobs link - https://www.jobs.nhs.uk/xi/vacancy/915914606 Location - Bristol and Exeter Job Summary Deliver clinical advice to Clinical Hub colleagues and remote clinical triage and consultations to establish appropriate care pathways and self-care advice. Also expected to coordinate workstreams and demand when required. Additionally, provide remote clinical support and decision making to staff responders and partner agencies who are on scene with patients. Support NQP validation and demonstrate a commitment to delivering quality, remote care by embracing modern technology and innovative working practises. Main duties and responsibilities Service Delivery Provide clinical advice as appropriate, in compliance with protocols and refer callers to other providers as appropriate, signposting 999 callers to more appropriate health and social care providers. Provide clinical advice and assistance to Clinical Hub Staff, as necessary, to aid dispatch decision making. Utilise relevant, current clinical guidelines and computer assisted triage to undertake assessment of the caller’s health and or presenting complaint. Keep accurate records of every patient interaction including assessment and advice regarding their care. Correctly operate telephone, computer equipment and Clinical Hub systems, as appropriate, in fulfilment of duties. Update and maintain information collection systems and provide reports, as required, to support the statistical and other requirements of the Trust. Undertake assignments, projects and investigations as directed by the Clinical Lead. Gather, store and transmit information, following all Clinical Hub procedures and instructions aligned to the Trust’s Information Governance policies. Demonstrate effective methods of communication to all patients and personnel to deliver best clinical care and ensure the best image of the Clinical Hub and the Trust is presented at all times. Maintain appropriate professional qualification ensuring Continued Professional Development evidence is available for inspection. Participate in the generation and delivery of training sessions to Clinical Hub staff, delivered as group and one-to-one sessions. To demonstrate the Trust’s Mission, Vision, Value and Goals in undertaking your duties. To understand and comply with the Trust’s Bullying and Harassment and Equality and Diversity policies. Quality Identify and develop quality measures in consultation with the Clinical Lead, Duty Manager, Control Manager and Control Officer to ensure the highest standards of service are achieved. Help to establish a quality driven working philosophy, consistent with the Trust’s aims and objectives. Participate in the evaluation of the Clinical Hub and implement changes as required and agreed with the management group. Pro-actively and continuously identify opportunities to improve the Clinical Hub function Oversee the management of frequent callers and other complex patients to the ambulance service and liaise with other health care providers as appropriate. Personal Development Take part in activities that lead to personal development and team growth. Attend supervision and career conversation sessions with your Line Manager. Take the lead in identifying and seeking support for personal and professional development opportunities necessary to maintain and improve clinical competence To apply for this role, please click the apply button below

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