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Culture Recruitment Ltd
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Chester, Cheshire
Customer Support Coordinator
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Job Type: Full-time |
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Salary: £16,000 per annum |
Overview
Customer Support Coordinator - based Chester - paying circa £16.5k A fabulous opportunity has presented itself for a Customer Support Coordinator to join an award winning business. Located in the heart of beautiful Chester this role offers some amazing opportunity and great benefits. So what will the role involve and would it suit you?? This is a super fast paced role reporting directly in to the Customer Service Team Leader. This is an in-bound customer service role and you will also respond to customer emails. You will deliver exceptional customer service and go out of your way to make the customers experience a great one You will deal with queries and issues in a timely manner Be aware of the companies products and service in order to provide the customer with the best possible options You will liaise closely with other departments and communicate back customer feedback where appropriate Ideally you with have: A customer service background Great negotiation skills Great written and verbal skills Experience of working within a call centre This role does involve working shifts but no later than 9pm, weekend work will also be expected. In return the business offer a fun and vibrant place to work within a modern office. Please apply with an up to date CV, we would love to hear from you