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Chester, Cheshire
Customer Service Advisor
Overview
Job Description
Customer Service Advisor Chester £24,000 ShortList Recruitment has an opportunity for a Customer Service Advisor to join a modern, forward thinking business just outside of Chester. The Customer Service Advisor will be working in a vibrant, fast-paced environment. This is the ideal position for someone with a passion for customer service and an ambition to progress their career. As a Customer Service Advisor you will provide an efficient and effective service to customers via email and webchat platforms. Customer Service Advisor Responsibilities: * To respond to online customer queries efficiently and effectively * To contact customers by phone where queries require a more thorough approach * Detect fraudulent applications and activity * To project the company values in your day to day activity * Follow and understand FSA regulations Preferred Experience for Customer Service Advisor: * Worked in a customer facing environment * Dealing with customers over the phone and online * Experience of retail finance * Complaint management As a Customer Service Advisor, you will benefit from: * Discretionary bonus * 25 days holiday * Pension scheme * Childcare vouchers * Excellent progression opportunities The Customer Service Advisor will be paid circa £24,000 plus great benefits. The role is located in the Chester area and is commutable from Wrexham, Wirral, Flintshire, North Wales and Oswestry. Click on the link to 'APPLY'.