Customer Service Advisor

Adecco ,
Reigate, Surrey
Salary: £9.00 per hour

Overview

Our client based just outside Epsom Area is looking for a customer services person to join their team. We have a customer service team in a very prestigious company looking for a customer services person to join their team on a long term temp basis. You will be taking calls and responding to emails so someone that is able to multitask would be essential As this is a call centre environment someone with previous call centre experience would be advantageous Customer focused Task focused Flexible and adaptable to environment and circumstantial changes Experience in coaching other team members to find the resolution themselves & training team members to have the ability to perform new tasks. To be a confident, motivated individual Accuracy in completion of work Good decision making/judgement skills A team player who is friendly and helpful with a willingness to learn. Ability to work under own initiative without direction The ability to recognise own mistakes and learn from these. To manage customer queries in a genuine and honest manner. Logical thinker with the ability to develop and communicate their ideas Well developed interpersonal skills To display a empathetic attitude Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://candidate-privacy