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Bloor Homes Customer Care
,
Northampton, Northamptonshire
Customer Care Manager
Overview
Customer Care Manager When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. At Bloor Homes we build more than quality homes. We build sustainable communities for future generations to enjoy. We are - at heart - a people business, and building and maintaining excellent customer relations is absolutely vital. More than most, the business of building and selling new homes depends on confidence, trust and reputation. Bloor Homes scores very highly in these areas, and we mean to keep it that way.We need an Assistant Manager in this busy, pivotal department. We don’t just sell you a house and leave you to get on with it - good relations with our customers after they have moved in are fundamental to our reputation and long-term success. As a long-established family business, Bloor Homes bases its reputation on traditional quality in everything we do. Dealing with customers and the public is right at the forefront, and requires skill, delicacy and confidence. The successful candidate will work as part of a team, and liaise with our Construction, Sales, Design & Technical and Commercial departments, as well as sub-contractors and Housing Associations. You will need first-class people and administration skills, and an ability to keep on top of a detailed and challenging workload. Previous experience of working in a similar role in a housebuilder would be a distinct advantage. From highlighting and reporting on issues of poor performance or defects in materials, to validating and resolving problems quickly and efficiently, the job needs a sure touch and a steady hand. Good record-keeping, internal communication and teamworking are essential. At Bloor Homes you’ll be part of a business that will value you, your contribution and your ideas. If you’re looking to develop your career with an ambitious yet friendly, family-owned company, as committed to delivering exceptional service as you are, the opportunities here are huge. This job was originally posted as www.totaljobs.com/job/89834902