Customer Service Advisor

Get Recruited Ltd www.get recruited.co.uk ,
Chester, Cheshire
More Details
Job Type: Full-time
Salary: £17,000 per annum

Overview

CUSTOMER SERVICE ADVISOR CHESTER £17,000 £23,000 OTE UNCAPPED COMMISSION TRAINING 33 DAYS HOLIDAY STAFF DISCOUNTS MORE Get Recruited are currently supporting a leading travel company based in Chester who, due to growth, are seeking a Customer Service / Sales Advisor to join their expanding team. As the Customer Service/ Sales Advisor , you will be responsible for responding to customer queries including reservations, ensuring that issues are resolved in a swift manner whilst assisting customers with the online booking system. If you have previous experience within a sales / customer service role with previous experience in a target driven role. THE ROLE: As the Customer Service Representative, you will be responsible for answering inbound enquiries from new and existing customers Support the customers through the online booking process Resolve customer or owner issues in a timely manner, and in line with company guidelines Work closely with the Reservations team, passing on feedback on how to improve the current processes Complete other duties as required THE PERSON: At least 1 years' experience within a customer service, customer care, administrative, telesales, sales position is essential Previous background within the travel or holiday industry would be highly advantageous Positive and dynamic approach to customers Skilled in negotiation Strong communication skills High attention to detail Commercial acumen THE BENEFITS: £17,000 salary £23,000 OTE Uncapped Bonuses Full training provided 33 days holidays Additional day off for your birthday Private medical death in service payment Enhanced maternity and paternity pay Staff discounts Regular social events TO APPLY: Shortlisting is taking place soon so please send your CV in for immediate consideration Get Recruited is acting as an Employment Agency in relation to this vacancy.

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