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Investigo
,
Peterborough, Cambridgeshire
Finance Administrator- Temp to Perm
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Job Type: Full-time |
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Salary: £21,000 per annum |
Overview
Investigo are recruiting x2 Finance Administrators for a client based in Peterborough . In the position of Finance Administrator Peterborough you work within the Sales Order Processing team to managing the customer experience throughout the order process and beyond. Other key duties to include: Daily liaison as second line support with external customers and internal departments, including sales, finance, support and customers via telephone and email to discuss and resolve customer and system queries. Processing of New Sales Contracts and Contract Renewal orders Excelling as part of a team, helping to achieve and maintain operational KPIs/SLAs Delivering first class customer service, ensuring our customers have a professional and supportive experience by email and phone. Resolving any order related queries, billing issues, raising credit notes. Ensuring all aspects of daily/weekly/monthly tasks are completed in a timely manner. Set up customer records, maintaining and actioning amendments to customer accounts. Dispatching the product licences and assisting with the initial set up, checking and assisting with licence issues. Assisting with any other ad-hoc duties as required but not limited to administration duties. The Profile The successful candidate will need to have previous finance and order processing experience Ability to manage own work load and assist others during busy month end periods Numerate, analytical with meticulous attention to detail The Salary £21,000 to £23,000 plus benefits