Wellbeing Billing Team Lead

Nuffield Health ,
Epsom, Surrey
More Details
Job Type: Full-time

Overview

We are recruiting for an experienced Billing / Accounts Receivable Team Lead to join our team in Epsom, Surrey. Our purpose is to improve the health of the nation, ensuring high standards of clinical performance are maintained. Our patients, customers and partners deserve the highest standards and we at Nuffield Health want to be the best and safest health and wellbeing provider so that everyone has an exceptional experience, inspiring patient and public confidence in our care. 2020 is a big year for the Finance team with significant programmes of change including the deployment of Workday Finance, Cloud Financials and GetPaid Collections as well as forming a Shared Service Centre to deliver credit management services for Nuffield Health's Wellbeing Business. The opportunity As the Billing Team Lead, you will lead and develop a newly recruited team of Billing Administrators for Nuffield Health's customers amongst one of our specific service lines. Other key responsibilities include: Ensure all relevant services are captured in the billing routines and all charges are accurately billed. Standardise the billing processes and ensure an optimal way of working is followed that meets the billing requirements of our customers and their platforms. Liaise with the relevant functions across Nuffield's operating model to ensure requests from the business and queries are communicated, registered and resolved. Partner with the Process Owner (OTC) to identify and resolve recurring billing issues and address underlying root causes of processing issues. The Person This role requires you to be a strong team leader with solid customer service and stakeholder management. You will demonstrate excellent invoicing / billing / accounts receivable experience gained within a shared service / finance operations environment and bring with you examples of where you have driven team engagement and continuous improvement. Previous experience gained within the Healthcare industry would be desirable but not essential. What we offer in return We're a hard-working bunch but we also take care of our employees. So, with us, you'll enjoy more than a competitive salary. We offer flexible working to make the most of every day and development opportunities to make you feel respected, trusted, and valued. We offer fantastic employee benefits including gym membership of our Nuffield Health Fitness & Wellbeing Centres, a free onsite gym at Epsom offering exercise classes and discounted personal training, private health insurance, an annual health assessment, an interest-free season ticket loan, a Cycle to Work Scheme and a Retirement Savings Plan. Nuffield Health exists to build a healthier nation through outstanding day-to-day services in our 31 award-winning hospitals, 112 fitness & wellbeing clubs, healthcare clinics and over 200 workplace wellbeing services, and through our Flagship programmes to support local communities by widening healthcare access. Location: Epsom, Surrey Salary: Competitive Closing date: 1/04/2020 Full-time, 37.5 hours per week

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